ATEN CM1164 User Manual

4-port USB DVI-D KVMPTM Control CenterCM1164User Manualwww.aten.com

CM1164 User ManualxAbout this ManualThis User Manual is provided to help you get the most from your system. It covers all aspects of installation, con

CM1164 User Manual88Factory Default Hotkeys and SettingsSetting Hotkey DefaultPort Switching (Default / Alternate) [T] [Scroll Lock] [Scroll Lock]Invo

CM1164 User ManualxiConventionsThis manual uses the following conventions:Product InformationFor information about all ATEN products and how they can

CM1164 User ManualxiiThis Page Intentionally Left Blank

1Chapter 1IntroductionOverviewTo improve operational efficiency in control rooms, there needs to be a fast and convenient way to view and manage more

CM1164 User Manual2Setup is fast and easy; simply plug cables into their appropriate ports. There is no software to configure, no installation routine

Chapter 1. Introduction3Features One console independently and simultaneously controls four DVI-D computers, and two additional USB devices 2-port U

CM1164 User Manual4RequirementsConsole A DVI-D Single Link display capable of the highest possible resolution A USB mouse A USB keyboard Microphon

Chapter 1. Introduction5Operating SystemsSupported operating systems are shown in the tables, below:On-Screen Display (OSD) LanguagesThe CM1164’s GUI

CM1164 User Manual6ComponentsFront ViewNo. Component Description1 LED Status Panel This panel contains LED icons that light to indicate mode and port

Chapter 1. Introduction7Rear ViewNo. Component Description1 Daisy Chain Control In / Out portsUse these ports to connect to another CM1164’s DCC port

CM1164 User ManualiiEMC InformationFEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with t

CM1164 User Manual8IR Remote Control No. Component Description1 OSD button Press this to turn on/turn off the OSD menu.When the OSD menu is enabled, p

9Chapter 2Hardware SetupRack MountingFor convenience and flexibility, the CM1164 can be mounted on system racks. To rack mount a unit do the following

CM1164 User Manual102. Using the screws provided in the Mounting Kit (not included with this package), screw the mounting bracket into the side of the

Chapter 2. Hardware Setup11GroundingTo prevent damage to your installation it is important that all devices are properly grounded.1. Use a grounding w

CM1164 User Manual129. Power on the displays and the computers/devices.Note: The recommended power-on sequence is Port 1–Port 2–Port 3–Port 4. Single

Chapter 2. Hardware Setup13Daisy ChainingTo display even more computers/video source devices, up to 3 additional CM1164 units can be daisy chained fro

CM1164 User Manual14Daisy Chain Installation DiagramParent unitDVIDVIDVIDVI

15Chapter 3Basic OperationOverviewThis chapter explains the basic components used to switch and display computers connected to the CM1164. Port ID Num

CM1164 User Manual16SwitchingWhen you switch to a computer, you switch to it’s three sources: KVM (keyboard, video, mouse), Audio, and USB. You can sw

Chapter 3. Basic Operation17LED DisplayThe front panel has three LEDs that represent the KVM, Audio and USB source. The LEDs light green or orange dep

CM1164 User ManualiiiSJ/T 11364-2006The following contains information that relates to China.

CM1164 User Manual18Hotkey SwitchingYou can switch to a computer using hotkeys from the keyboard.To switch to computer 1, do the following:1. Press an

Chapter 3. Basic Operation19OSD SwitchingYou can switch to a computer using the OSD (On-screen Display) menu. The OSD is the CM1164’s software that al

CM1164 User Manual20Display ModesThe CM1164 has various Display Modes so that you can view multiple computers at one time on the same screen. Each com

Chapter 3. Basic Operation21Quad ViewQuad View displays four computers on the monitor in equal sized windows. Method Action DescriptionFront Panel Pre

CM1164 User Manual22Picture in Picture - DualDual View shows 2 computers on the monitor with one display overlapping.Method Action DescriptionFront Pa

Chapter 3. Basic Operation23Picture in Picture - TripleTriple view has 3 computers on the monitor with two displays overlapping.Method Action Descript

CM1164 User Manual24Picture in Picture - QuadQuad view has 4 computers on the monitor with three displays overlapping.Method Action DescriptionFront P

Chapter 3. Basic Operation25Display Mode ResolutionsFitting ResolutionsFor all Display Modes, when the computer’s resolution does not fit the set reso

CM1164 User Manual26Fn PushbuttonsYou can save the current Display Mode and KVM/Audio/USB focus into a front panel (Fn) pushbutton. With (Fn) pushbutt

Chapter 3. Basic Operation27Powering Off and RestartingIf it becomes necessary to power off the unit, before starting it back up you must do the follo

CM1164 User ManualivUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone su

CM1164 User Manual28This Page Intentionally Left Blank

29Chapter 4Hotkey OperationThe CM1164 provides easy-to-use hotkeys to control and configure your KVM installation from the keyboard. Activate the OSDT

CM1164 User Manual30Hotkey Setting ModeHotkey Setting Mode is used to configure your CM1164 with hotkeys. All hotkey operations begin with invoking Ho

Chapter 4. Hotkey Operation31[Port ID] [U] [Enter] Brings only the USB hub focus from the port that currently has it to the computer that corresponds

CM1164 User Manual32Auto ScanningThe Auto Scan feature automatically cycles the KVM focus through the computer ports at regular intervals. This allows

Chapter 4. Hotkey Operation33Display ModeUse the Display Mode hotkeys to switch between the different display modes. For more information on display m

CM1164 User Manual34Hotkey StepsList Current KVM SettingsTo see a listing of the current switch settings, do the following:1. Open a text editor or wo

35Chapter 5Channel EditorOverviewThis chapter explains how to use the Channel Editor Mode. The Channel Editor The Channel Editor provides an easy way

CM1164 User Manual36Channel Editor MouseWhen the Channel Editor is started a new cursor appears and the mouse no longer works on the PC. Instead the m

Chapter 5. Channel Editor37 Move Window: Click and hold any Port ID, then drag the window across the screen to a new position. Resize Window: Double

CM1164 User ManualvPackage ContentsThe CM1164 package consists of: 1 CM1164 4-port USB DVI-D KVMPTM Control Center 4 Custom KVM Cable Sets (Single L

CM1164 User Manual38 Swap Windows: Click the Port ID of a window, then click the second Port ID – the two computers will switch windows.

Chapter 5. Channel Editor39Channel Editor Control PanelThe Channel Editor has an on-screen control panel that provides an easy way to change Display M

CM1164 User Manual40Display ModesUse the control panel to select a Display Mode:Display Mode ButtonQuad View displays four computers on the monitor in

41Chapter 6OSD OperationOverviewThe On-Screen Display (OSD) is a menu driven interface for settings and switching operations. There are three ways to

CM1164 User Manual42The default passwords are as follows: Administrator - 111111 Power User - 222222 User - 333333 Guest - 000000These passwords c

Chapter 6. OSD Operation43OSD Operation and MenuThere are three ways to cycle through the OSD menu, go to submenus, change/adjust the options and make

CM1164 User Manual44Setting System Hardware Cursor Mode Enable / DisableChannel Wheel ModeCursor TypeOSD Hotkey Scroll Lock / CtrlHotkey Selection Mod

Chapter 6. OSD Operation45Port SelectionUse the Quick Menu to select a function or mode. After checking a box the option that is selected takes effect

CM1164 User Manual46Mode SelectionClick the Mode icon to configure the Display Modes, Channels, Quadview Resolution, or Startup Display Mode. See Disp

Chapter 6. OSD Operation47Picture in Picture (Dual / Triple / Quad)The Picture in Picture (PiP) Mode lets you show two (Dual), three (Triple) or four

CM1164 User ManualviContentsEMC Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiUser Informatio

CM1164 User Manual48Configuring Display ModesTo configure the PiP (Dual / Triple / Quad) screens, do the following steps:1. Use the port number that c

Chapter 6. OSD Operation49Quadview ResolutionIn Quad Mode, the maximum video resolution is the resolution of the source device connected to Channel A.

CM1164 User Manual50Startup Display ModeThe Startup Display Mode allows you to set the default display mode to use when the CM1164 is powered on. By d

Chapter 6. OSD Operation51DCCUp to four units can be daisy chained in one installation and users can switch the keyboard and mouse between up to 16 co

CM1164 User Manual52System SettingThe Systems Setting section is used to configure the CM1164 and is divided into four main sections: System, Computer

Chapter 6. OSD Operation53Hardware Cursor ModeThe Hardware Cursor Mode allows use of the Channel Editor. The Channel Editor provides a way to change d

CM1164 User Manual54OSD HotkeyIf using the Scroll Lock key to open the OSD menu conflicts with other programs running on the computer, the Ctrl key ca

Chapter 6. OSD Operation55Video DynaSyncExtended Display Identification Information (EDID) is a data format that contains a display's basic infor

CM1164 User Manual56Port ID DisplayYou can assign a different Port ID to display for a computer, instead of using the default Port ID’s of each physic

Chapter 6. OSD Operation57Keyboard LanguageSelect the language that the console keyboard is set to. The choices are: English, French and Japanese. For

CM1164 User ManualviiQuad View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21Picture in Picture - Dual.

CM1164 User Manual58SecurityYou can enable and change passwords for the User, Power User and Administrator accounts for logging in to the OSD. Click S

Chapter 6. OSD Operation59 Login Timeout. Set how long the OSD waits (minutes) after the last input before automatically logging out a user. Use (-)

CM1164 User Manual60KVM StatusThis read-only page shows useful information about the CM1164, including: the operating systems of computers connected t

Chapter 6. OSD Operation61ComputerUse the Computer page to configure settings related to the hardware components of the CM1164 installation.Keyboard E

CM1164 User Manual62Mouse EmulationCheck Enable to support mouse emulation for error-free booting. Click Save to apply the settings. Mouse Emulation m

Chapter 6. OSD Operation63Set OSThis page lets you set the Operating System (OS) of the computer(s) attached to the port(s) to minimize compatibility

CM1164 User Manual64ConfigurationUse the Configuration page to configure the four front panel Fn keys, restore default values, upgrade the firmware, a

Chapter 6. OSD Operation65EditThis page lets you save the current display configuration to a function key (Fn1~Fn4). The configuration is of the curre

CM1164 User Manual66Restore Default ValuesCheck Enable to restore the default settings of the OSD menus. The default factory settings are applied imme

Chapter 6. OSD Operation67OSD Config Backup RestoreThis allows you to backup and restore OSD configurations. To use this option you must first connect

CM1164 User ManualviiiQuadview Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49Startup Display Mode . . . . .

CM1164 User Manual684. Run the Firmware Management Utility, select OSD Configuration Backup/Restore and click Next5. At the next screen click Connect.

Chapter 6. OSD Operation698. When the confirmation message appears, click Ye s. 9. Provide a name for the backup and click Save. 10. A message appears

CM1164 User Manual70HelpThe Help page shows additional details related to the CM1164, as follows: Hotkey List - this page shows a list of hotkey comm

Chapter 6. OSD Operation71Channel IDDepending on the Display Mode selected, the screen may be divided into two, three or four windows to show the comp

CM1164 User Manual72PiP QuadNote: There is an option to view Channel A in full so that the other channels do not cover the right side of the screen, b

73Chapter 7Firmware UpgradeThe Windows-based Firmware Management Utility provides a smooth, automated process for upgrading the CM1164’s firmware. New

CM1164 User Manual74Starting the Upgrade1. Run the downloaded Firmware Upgrade Package file – either by double clicking the file icon, or by opening a

Chapter 7. Firmware Upgrade755. The Firmware Upgrade Utility main screen appears. The Utility inspects your installation. All the devices capable of b

CM1164 User Manual76Upgrade SucceededAfter the upgrade has completed, a screen appears to inform you that the procedure was successful:Click Finish to

77AppendixSafety Instructions This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warni

CM1164 User ManualixTechnical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79International. . . . . .

CM1164 User Manual78 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord d

Appendix79Technical SupportInternational For online technical support – including troubleshooting, documentation, and software updates: http://eservi

CM1164 User Manual80SpecificationsFunction CM1164Computer Connections 4Port Selection Front Panel Pushbuttons; Hotkeys; IR Remote Control; On-Screen D

Appendix81TroubleshootingOperation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are secu

CM1164 User Manual82(Continued from previous page.)Symptom Possible Cause ActionWhen switching ports, the monitor does not display.Monitor is new or t

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CM1164 User Manual84Display Mode ReferenceUse the information below as a quick reference to invoke the display modes.

Appendix85Fn Key ReferenceUse the information below as a quick reference to invoke the Fn keys.

CM1164 User Manual86Mac Keyboard EmulationThe PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappin

Appendix87Sun Keyboard EmulationThe PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is