ATEN CS-84A User Manual Page 14

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  • TROUBLESHOOTING
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Troubleshooting
Symptom Possible Cause Action
Keyboard Not
Responding
1
Loose cables. Check all keyboard cable connections to
make sure they are completely seated in their
sockets.
Keyboard needs to be
reset.
Unplug the keyboard from the Console
Keyboard Port, then plug it back in.
Switch needs to be reset Turn off the computers. Unplug the KVM
cables from the unit. Wait five seconds; then
plug the cables back in and turn the
computers on.
Switch is in Auto Scan or
Last/Next Mode.
Press the [Spacebar] to exit Auto Scan or
Last/Next Mode.
Pressing
Hotkeys Gets No
Response.
Selected port connects to
a powered Off computer.
Manually change to a connected port by
pressing an appropriate Port Selection switch.
Resend the Hotkey command selecting a port
that has a powered On computer attached.
Hotkey sequence input
incorrectly.
Resend the Hotkey command - press and
release each key in the sequence individually.
Master View is in Auto
Scan or Last/Next Mode.
Press the [Spacebar] to exit Auto Scan or
Last/Next Mode.
Mouse Not
Detected, or
Does Not
Respond
Correctly
2
Loose cables. Check all mouse cable connections to make
sure they are completely seated in their
sockets.
Use of Mouse Port
Adapters
This unit is designed to only work with PS/2
mice and computers with PS/2 type mouse
ports. PS/2 mouse signals and serial mouse
signals are different - adapters will not convert
the signals - therefore, the computer must be
equipped with a PS/2 type mouse port. Serial
mouse ports with adapters cannot be used.
Mouse needs to be reset. Unplug the mouse from the Console
Keyboard Port, then plug it back in.
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2002-09-18
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