ATEN ALTUSEN CC2000 User Manual

CC2000 Control Center Over the NET™User Manualwww.aten.com

CC2000 User ManualxMAC Filtering. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172Virtual Media Security Filters. . .

CC2000 User Manual86Adding a Folder or DeviceTo add a folder or device, do the following:1. Click Add at the top right of the panel to drop down the l

Chapter 6. Device Management87 Adding FoldersCreating folders is an organizational option (in addition to Departments and Locations) that allows you

CC2000 User Manual88When you select Device as an item to be added, the Choose Device page comes up listing all the online devices that can be added:To

Chapter 6. Device Management893. Fill in the fields according to the information provided in the table, below:Field InformationBasic Information Name:

CC2000 User Manual904. When you have finished, click Save to complete the procedure. You go to the Configure Child Properties page, where you can conf

Chapter 6. Device Management915. When you have finished filling in the fields, click Save. The Access Rights Summary page comes up:6. Drop down the li

CC2000 User Manual92 Adding an APC PDUWhen you select APC PDU as an item to be added, the Add APC PDU page comes up:To add an APC PDU, do the followi

Chapter 6. Device Management933. Fill in the fields according to the information provided in the table, following:4. Click Next to go to the Configure

CC2000 User Manual945. When you have finished, click Save to complete the procedure. You go to the Configure Child Properties page, where you can conf

Chapter 6. Device Management95 Adding an Aggregate DeviceWhen you select Aggregate Device as an item to be added, the Add Aggregate Device page comes

CC2000 User ManualxiSession History Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215Session History Options . . . . .

CC2000 User Manual962. In the Configure Device Properties page, provide a name to identify the aggregate device in the Name field.3. (Optional) Provid

Chapter 6. Device Management978. Fill in the fields according to the information in the table, below:Field ExplanationNetwork InformationSelect networ

CC2000 User Manual98SPM (Service Processor Management)SPM Method: Select from the drop-down menu. Options are IPMI, Dell DRAC 5, Dell iDRAC 6, HP iLO2

Chapter 6. Device Management99 Adding Ports to an Aggregate DeviceTo add ports to your Aggregate Device, do the following:1. Select your Aggregate De

CC2000 User Manual100 Adding a Blade ChassisWhen you select Blade Chassis as an item to be added, the Add Group Device page comes up.1. Fill in the f

Chapter 6. Device Management1012. When you have finished with this page, click Next. The Configure Device Properties page comes up.3. Fill in the fiel

CC2000 User Manual1025. When you have finished with this page, click Next. The Configure Blade Properties page comes up:6. For each blade, you can spe

Chapter 6. Device Management103 Adding a Virtual MachineWhen you select Virtualization as an item to be added, the Add Virtual Server page comes up.1

CC2000 User Manual1043. This page is similar to the one described under Adding an Aggregate Device. Fill in the fields according to the information pr

Chapter 6. Device Management105 Mapped IP FunctionOnce a VM has been installed, the Mapped IP function becomes enabled. Select the VM in the sidebar

CC2000 User ManualxiiKey License Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 256Overview . . . . . . . . . .

CC2000 User Manual106 Adding a Generic DeviceWhen you select Generic Device as an item to be added, the Add Generic Device page comes up:Note: See Ge

Chapter 6. Device Management1072. When you have finished with this page, click Save. You return to the Device List page. The Generic Device now appear

CC2000 User Manual108To give users and groups access rights to the device, do the following:1. Select the newly added Generic Device in the main panel

Chapter 6. Device Management109 Adding a Group DeviceWhen you select Group Device as an item to be added, the Add Group Device page comes up. The pro

CC2000 User Manual1102. Click Search and a table will appear with the results.Note: Searches take an extended period of time when CC2000 is installed

Chapter 6. Device Management111Deleting DevicesTo delete a device, do the following:1. Select Devices either from the Sidebar list, or on the main men

CC2000 User Manual112Detached DevicesIn addition to the device types described above, there is another category of device, a Detached Device, which re

Chapter 6. Device Management113Redundant PowerThis page section becomes available in the Ports Panel Menu when a device has a Power Over the NET™ (PNx

CC2000 User Manual114Locking / Unlocking PortsWhen physical devices are added to the CC2000 management system, their ports are locked by default – to

Chapter 6. Device Management115ToolsWhen you click Tools on the Panel Menu bar, the following page comes up:Clicking an icon performs a specific task.

CC2000 User ManualxiiiAbout This ManualThis User Manual is provided to help you get the most from your CC2000 system. It covers all aspects of install

CC2000 User Manual116Restoring Device ConfigurationsTo restore a device’s configuration and/or account information to one saved on a previously backed

Chapter 6. Device Management117Default Access RightsThe Default Access Rights page allows you to set the default access rights for all new devices add

CC2000 User Manual118Device SyncWhen you click Device Sync on the Panel Menu bar, the following page comes up:This page lets you configure automatic s

Chapter 6. Device Management119Sidebar Device ConfigurationCertain aspects of a device’s configuration are established when the device is created. The

CC2000 User Manual120An explanation of the property items is given in the table, below:Item ExplanationBasic Information Name: Provide a name to ident

Chapter 6. Device Management121Properties Page Action ButtonsWhen a top-level (non-nested) ATEN/ALTUSEN device is selected in the Sidebar or the Inter

CC2000 User Manual122Access Rights – KVM DevicesWhen a KVM device is selected in the Sidebar or the Interactive Display Panel, you can set the configu

Chapter 6. Device Management123 Modifying a User’s or Group’s RightsTo modify a user’s or group’s rights to the device, do the following:1. In the Co

CC2000 User Manual124Access Rights – KVM PortsWhen a port is selected in the Sidebar or the Main panel list you can set the rights for which users wil

Chapter 6. Device Management125 Modifying a User’s or Group’s RightsTo modify a user’s or group’s rights to the port, do the following:1. In the Conf

CC2000 User ManualxivAppendix C, Authentication Key Utility, describes how to access and update the information contained in the CC2000 Authentication

CC2000 User Manual126Device Configuration (For KVM Devices)The purpose of Device Configuration is to allow you to configure the device from within the

Chapter 6. Device Management127The secondary Panel Menu pages correspond to the administration functions described in the device’s User Manual. For co

CC2000 User Manual128This Panel Menu page is used to set the I/O attributes of the selected port:The meanings of the attribute headings are described

Chapter 6. Device Management129Power Devices, Stations, and OutletsSelecting a Power device or one of its outlets, brings up a page with two entries o

CC2000 User Manual130Access Rights – Power Devices, Stations, and OutletsAccess rights can be configured for the entire device (nested stations and ou

Chapter 6. Device Management131Device Configuration (For Power Devices)This Panel Menu item is similar to the one for KVM device configuration discuss

CC2000 User Manual132The secondary pages correspond to the administration functions described in the device’s User Manual. For configuring the setting

Chapter 6. Device Management133Station Configuration (For Power Devices)Since Power devices can be daisy chained, the chained stations are nested unde

CC2000 User Manual134The User Management secondary Panel Menu page lets you Add, Edit, and Remove user access to the ports on the station. To Add a u

Chapter 6. Device Management135Port (Outlet) Configuration (For Power Devices)Power outlets are nested under each of their stations. Each outlet’s set

1Chapter 1IntroductionOverviewThe CC2000 Control Center Over the NET™ provides single portal, single login, secure, centralized, access, administratio

CC2000 User Manual136If you want to make changes to the settings, refer to the configuration sections of the device’s User Manual for an explanation o

Chapter 6. Device Management137If the outlet is on a PN7xxxx Series PDU, the page that comes up looks similar to the screen below:Refer to the Schedul

CC2000 User Manual138Serial Devices and PortsSelecting a Serial device, such as the SN0108, brings up a page with the following entries on the Panel M

Chapter 6. Device Management1396. When you have finished making your access rights settings, click Save. The new users and groups are added to the dev

CC2000 User Manual140Device Configuration (For Serial Devices)The Device Configuration page is similar to the one for Power Devices, Stations, and Out

Chapter 6. Device Management141Port Configuration (For Serial Devices)Serial COM ports are nested under each of their devices. Each port’s settings ca

CC2000 User Manual142 Advanced Port SettingsThis page provides a way for you to be notified about problems that occur on a device’s COM ports on a po

Chapter 6. Device Management143Departments, Locations and TypesFor convenience, and ease of management, the Departments, Locations, and Types pages pr

CC2000 User Manual144Modifying a Department, Location, or TypeTo change the name or description of a Department, Location, or Type, do the following:1

Chapter 6. Device Management145Online Devices InformationThe Online Devices Information tab is a convenient way to view information of devices that ar

CC2000 User Manual2Deployment Example:PrimarySecondarySecondarySecondarySecondarySecondarySecondarySecondarySecondaryDevices

CC2000 User Manual146Unsupported DevicesUnsupported devices are ATEN/ALTUSEN devices whose firmware level is not compatible with the CC2000’s current

147Chapter 7System ManagementOverviewA CC2000 installation is comprised of CC2000 compatible devices residing on a network segment that are connected

CC2000 User Manual148Menu StructureThe System Management menu structure is described in the table below:Note: 1. This item only appears on the menu of

Chapter 7. System Management149CC NetworkThe CC Network menu offers four Panel Menu choices: CC Servers, Sessions, Security, and Monitor. The default

CC2000 User Manual150The meanings of the Server table headings are given below:SessionsClicking the Sessions Panel Menu item that appears when CCNetwo

Chapter 7. System Management151SecurityThe Security Panel Menu offers three setting categories: Login Policy; Lockout Policy; and User Role Restrictio

CC2000 User Manual152User Role Restriction PolicyThis setting category allows an administrator to create user accounts with either no role restriction

Chapter 7. System Management153Click an icon to bring up the server’s Properties page. This is the same page that comes up when you click the server’s

CC2000 User Manual154This ServerThe This Server Page Menu refers to the CC2000 you are currently logged into – other CC2000 servers on the installatio

Chapter 7. System Management155This page allows you to configure the CC2000 server’s settings. The meanings of the field headings are described in the

Chapter 1. Introduction3FeaturesSecure Centralized Management Complete control of your enterprise – consolidates the management of all ATEN/ALTUSEN

CC2000 User Manual156Action ButtonsIn addition to the Save button, there are two other action buttons at the top-right of the panel: Promote Role, and

Chapter 7. System Management157 RegisterThe Register button at the top-right of the panel, is used to integrate a CC2000 server as a Secondary into a

CC2000 User Manual158Server SettingsThe Server Settings Panel Menu item only appears for Primary servers, and contains several secondary pages. To mod

Chapter 7. System Management1594. Specify the CC2000 administrator’s email address in the Send from field.Note: This field cannot be blank.5. If the S

CC2000 User Manual160NTPThe NTP page lets you have the CC2000’s time automatically synchronized to a network time server:Note: 1. The top three fields

Chapter 7. System Management161SNMP AgentThe SNMP Agent page lets you set the CC2000’s agents and control access for SNMP trap events as detailed belo

CC2000 User Manual162SNMP ManagerThe SNMP Manager page lets you set the CC2000’s management stations to send requests / receive notifications of SNMP

Chapter 7. System Management163SNMP TrapThe SNMP Trap page lets you set your main SNMP trap settings, including information for up to four SNMP manage

CC2000 User Manual164SyslogTo record all the events that take place on the CC2000 and write them to a Syslog server, do the following:1. Check Enable.

Chapter 7. System Management165Dial InIn addition to Internet connections, the CC2000 can also be accessed via PPP (modem). The Dial In settings page

CC2000 User Manual4 Flexible logging and report options Blade Server Integration supports Centralized Server Control, Power Management – to power on

CC2000 User Manual166Dial OutFor the dial out function, you must establish an account with an ISP (Internet Service Provider), and then use a modem to

Chapter 7. System Management167An explanation of the items on the Dial Back page is given in the table below:Item ActionISP Settings 1. Provide a name

CC2000 User Manual168An explanation of the Action Buttons (at the top-right of the panel), is given in the table below:Mail Configuration This section

Chapter 7. System Management169Primary SettingsThis menu item is only found on Secondary CC2000 servers. It is used under the following conditions: I

CC2000 User Manual170VMware SettingsThe VMware Remote Console (VMRC) plugin lets you access a VMware virtual machine from within the browser*. You wil

Chapter 7. System Management171SecurityThis page provides a level of security by controlling access to the CC2000.IP FilteringIP filtering controls ac

CC2000 User Manual172MAC FilteringMAC filtering controls access to the CC2000 based on the MAC addresses of the computers attempting to connect to it.

Chapter 7. System Management173Virtual Media Security FiltersIP and MAC filtering can also be used to control Virtual Media access, based on the IP an

CC2000 User Manual174CertificateWhen logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is logging in to

Chapter 7. System Management1752. Select the Create a new self signed SSL server certificate radio button, then fill in the fields according to the in

Chapter 1. Introduction5Powerful Security Powerful security features include both internal and external authentication – external authentication sup

CC2000 User Manual176Importing a Signed SSL Server CertificateIn order to avoid users having to go through the certificate acceptance prompt each time

Chapter 7. System Management177LicenseThe CC2000 license controls the number of nodes permitted on the CC2000 server installation. The default license

CC2000 User Manual178Upgrading the LicenseTo upgrade the license:1. Contact your dealer to obtain a license key for the number of Secondaries and node

Chapter 7. System Management179License ConflictIf there are two Primaries on the same network segment that have been upgraded with the same license ke

CC2000 User Manual180TasksThe Tasks menu allows authorized administrators to perform a number of system maintenance tasks. The tasks that can be perfo

Chapter 7. System Management181The Task List table lists all the tasks that have been configured. The meanings of the headings are explained in the ta

CC2000 User Manual182Backup the Primary Server DatabaseWhen you choose the Backup the Primary server database task, the following page appears:1. Key

Chapter 7. System Management1833. When you have filled in the information called for, click Next. The Schedule page appears:4. Drop down the list to s

CC2000 User Manual1845. When you have finished making your schedule choices, click Next.The task is now added to the Task List on the main page.Note:

Chapter 7. System Management1851. Key in a name for the task in the Task name field.Note: The Export Event Log operation is performed on each server i

CC2000 User ManualiiFCC, CE InformationFEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply wi

CC2000 User Manual6RequirementsServer RequirementsSystems that the CC2000 server will be installed on should meet the following requirements: Hardwar

CC2000 User Manual18610. When you have completed your schedule choices, click Next.The procedure completes and you return to the Tasks main page. The

Chapter 7. System Management1875. Make your schedule choices in the Schedule page that comes up.Note: The schedule choices are similar to the ones des

CC2000 User Manual188To schedule the firmware upgrade of selected appliances, do the following:1. Click a radio button to choose whether to use the la

Chapter 7. System Management1895. Click a radio button to select which appliances will receive the upgrade.6. If you choose Selected device type, drop

CC2000 User Manual190Backup Device Configuration/Account InformationWhen you choose the Backup device configuration/account information task, the foll

Chapter 7. System Management191Export Device LogThe CC2000 acts as a log server for all ATEN/ALTUSEN NET™ devices, recording the system events that ta

CC2000 User Manual1922. Select the location where you want to store the exported file, and fill in the fields accordingly. The default setting is for

Chapter 7. System Management193Export Session HistoryThe CC2000 keeps a record of all user sessions that take place (see Session History, page 215). T

CC2000 User Manual1943. When you have finished with this page, click Next (at the top-right of the panel), to move on.4. Make your schedule choices in

Chapter 7. System Management195Replicate DatabaseThe Tasks page for a Secondary server is similar to that of a Primary server (see page 180), except t

Chapter 1. Introduction7Client RequirementsHardware Requirements CPU: We recommend that the computers used to access the switch have at least a Pent

CC2000 User Manual196Appliance FilesThe Appliance Files menu is used for two purposes: centralized firmware management, and restoring previously backe

Chapter 7. System Management1972. Browse to the location where the upgrade files that you have downloaded from our website are stored, and select the

CC2000 User Manual198Configuration FilesDeleting Configuration FilesClicking on Configuration in the Sidebar brings up the Configuration Files page, w

Chapter 7. System Management199Sidebar Server TreeWhen CC Network is selected on the menu bar, clicking on a server name – either in the Sidebar or in

CC2000 User Manual200SessionsClicking Sessions on the Panel Menu that appears when a particular CC2000 server is selected in the Sidebar or the main p

Chapter 7. System Management201NotificationThe Notification page allows you to send messages to users who log in to the CC2000. Notification of new me

CC2000 User Manual2023. Assign a Priority: High priority messages appear as the first page when a user logs in, along with a notification in the orang

203Chapter 8LogsOverviewThe CC2000 keeps an extensive record of all the transactions that take place on its installation. The Logs page provides a pow

CC2000 User Manual204Note: 1. In general, a blank page, indicates that there were no log events recorded for that category.2. If the Device Traps page

Chapter 8. Logs205CC Log OptionsThe CC Log Options page gives you control over log file composition and maintenance. When you select Options, a page s

CC2000 User Manual8BrowsersSupported browsers for users that log into the CC2000 include the following:Device RequirementsAll ALTUSEN/ATEN IP products

CC2000 User Manual206Notification SettingsThe Notification Settings page is used to inform a specified user of specified events that occur on the CC20

Chapter 8. Logs207Adding and Configuring Notification UsersTo add users and specify the events they will receive notification of, do the following:1.

CC2000 User Manual208Modifying Notification ConfigurationsTo modify a notification configuration, click its Subject name in the Email Notification tab

Chapter 8. Logs209To save specified logged events to a file, do the following:1. Select a log file item that you want to include in the exported file

CC2000 User Manual210Import LogsThe Import Logs page is used to open previously saved log files for viewing. When you select Import Logs on the Submen

Chapter 8. Logs211Advanced SearchAdvanced Search lets you very finely tune your search by narrowing down the parameters for each of the search choices

CC2000 User Manual212Device LogsThe CC2000 acts as a log server for all ATEN/ALTUSEN NET™ devices, recording the system events that take place on thos

Chapter 8. Logs213 To save the log list to a file, click the button with the diskette icon. (Only the list that is displayed – all, or a filtered cho

CC2000 User Manual214Device Log OptionsThe Device Log Options page provides management options regarding the CC2000’s device log database. When you se

Chapter 8. Logs215Session HistoryThe CC2000 keeps a record of all user sessions that take place. When you click Session History on the Submenu bar, th

Chapter 1. Introduction9LicensesThe CC2000 license controls the number of Secondary servers and nodes permitted on the CC2000 server installation. Li

CC2000 User Manual216Session History OptionsThe Session History Options page provides management options regarding the CC2000’s session history databa

Chapter 8. Logs217SNMP TrapThe SNMP Trap tab allows you to search for SNMP trap events and set further options for the search and display function.Not

CC2000 User Manual218SNMP Trap OptionsFurther SNMP Trap options can be configured under this tab. Maintenance – choose from Period (in days) or by nu

Chapter 8. Logs219ReportsThe Reports tab allows you to view access statistics about users and devices on the CC2000 installation and set options for h

CC2000 User Manual220Item DescriptionUser Click Browse to bring up a list of users to select from. Use the radio button to select a user and click OK

Chapter 8. Logs221Device AccessThis page provides Statistics for Device Access. Use the options from the table below to build a pie or bar chart and d

CC2000 User Manual222Port AccessThis page provides Statistics for Port Access. Use the options from the table below to build a pie or bar chart and di

Chapter 8. Logs223Type Select the amount of time that the chart will be divided into. The chart will display how many times the Port was accessed with

CC2000 User Manual224Device Access (Top 10)The Statistics for Device Access - Top 10 page displays the top 10 devices by total access and how many tim

Chapter 8. Logs225Chart Select the type of chart you would like to use to display the information: Pie: Shows a round chart divided into the top 10 d

CC2000 User Manual10This Page Intentionally Left Blank

CC2000 User Manual226Port Access (Top 10)The Statistics for Port Access - Top 10 page displays the top 10 ports by total access and how many times the

Chapter 8. Logs227Asset StatisticsThe Asset Statistics page displays all the assets that have been added to the CC2000 installation, shown in two char

CC2000 User Manual228Report OptionsThis page provides options for customizing the report colors and for saving report records. Item DescriptionMainte

229Appendix ATechnical InformationSafety InstructionsGeneral Read all of these instructions. Save them for future reference. Follow all warnings and

CC2000 User Manual230 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord

Safety Instructions231Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and t

CC2000 User Manual232Technical SupportInternational For online technical support – including troubleshooting, documentation, and software updates: ht

CC2000 Capable ALTUSEN/ATEN IP Prod-233CC2000 Capable ALTUSEN/ATEN IP ProductsThe following is a list of ALTUSEN/ATEN IP products that are capable of

CC2000 User Manual234Supported KVM SwitchesThe following is a list of fully supported KVM switches that can be used in a cascaded installation. KH88

Device ANMS Settings235VPNsBasically, a VPN (virtual private network) is a private network that uses a public network (usually the Internet) to conne

11Chapter 2CC2000 Server InstallationOverviewRecognizing the increasing importance of Linux in the server environment, the CC2000 Control Center Over

CC2000 User Manual236FirewallsWhen several CC2000 servers are located behind separate firewalls, the following service ports must be specified on the

Device ANMS Settings237CC2000 Proxy FunctionThe CC2000 Proxy function relates to CC2000 servers located behind a firewall. For CC2000 Client Workstat

CC2000 User Manual238Name, Description and Range ParametersThe following table lists the parameters and defaults for names, descriptions and ranges fo

Device ANMS Settings239User Types Name 2–32 Bytes.The following characters may not be used: " 'Description Up to 256 Bytes.Authentication S

CC2000 User Manual240Task s All Tas kna mes No l im i t on the number of Bytes.Primary Database Backup Password0–8 Bytes.0 means no password authenti

Device ANMS Settings241Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform

CC2000 User Manual242TroubleshootingProblem ResolutionWhen I try to install the CC2000 software, I get the following error message: “CC1000 is already

Device ANMS Settings243The language of the login dialog box wording is not the language I have set in my CC2000 Preferences.The language precedence o

CC2000 User Manual244The device I want to add cannot be found.1. Make sure the CC2000 Manager is running and all services have started successfully.2.

Device ANMS Settings245Q1: When I open a viewer, the web page does not display or work correctly, and I receive an error message that is similar one

CC2000 User Manual12Windows Version InstallationBefore You BeginBefore running the installation program make sure of that the Sun's Java Runtime

CC2000 User Manual2464. Delete all the temporary Internet-related filesTo remove all the temporary Internet-related files from your computer, follow t

247Appendix BThe CC2000 UtilityOverviewThe CC2000 Utility gets installed as part of the CC2000 installation procedure. It allows you to configure a nu

CC2000 User Manual248When you run the program, a screen, similar to the one below, appears:The Utility offers three tabs: System Settings; Restore; an

System Settings 249RestoreClicking the Restore tab brings up a dialog box that looks similar to the one below:The dialog box is divided into three pan

CC2000 User Manual250View LicenseThe View Licenses tab lets you view the licenses that are related to the CC2000 package. To view a license, click its

251Appendix CAuthentication Key UtilityOverviewThe Authentication Key Utility (CCAuthKeyStatus.exe), is a Windows-based utility for accessing and upda

CC2000 User Manual252Key Firmware UpgradeThe CC2000 Authentication Key’s firmware is upgradable. As new revisions of the firmware become released, upg

Overview 253(Continued from previous page.)5. In the File Open dialog box that appears, select the firmware upgrade file, then click Open.6. Read and

CC2000 User Manual254(Continued from previous page.)7. The utility searches your installation. When it finds your device, it lists it in the Device Li

Overview 255(Continued from previous page.)Upgrade SucceededAfter the upgrade has completed, a screen appears to inform you that the procedure was suc

Chapter 2. CC2000 Server Installation133. In the screen that comes up, read the License Agreement, then click to enable the I accept... radio button:

CC2000 User Manual256Key License UpgradeOverviewThe CC series has a feature that allows end users (clients) to update their authentication keys to ref

Overview 257Online UpgradeClients contact their dealers/distributors to place their upgrade order(s). A separate order must be processed for each key.

CC2000 User Manual2583. The key license upgrade panel is at the lower right. Click the Click to go button to start the upgrade procedure.Note: 1. You

Overview 2596. In the License Upgrade Order Information screen, key in the current number of licenses in the From fields (the To fields are automatica

CC2000 User Manual2607. Click Continue.8. When the CC Authentication Key License Upgrade by Distributor screen comes up, click Download.9. When the br

Overview 26111. When the upgrade is finished, a window pops up to inform you that the upgrade was successful. Click OK to close the popup.The browser

CC2000 User Manual262Offline UpgradeAn Offline upgrade can be performed either by the dealer/distributor, or the end user client. The advantage of thi

Overview 263Performing the UpgradeAfter the dealers/distributors place the upgrade orders with an ALTUSEN sales representative, they receive a confirm

CC2000 User Manual2643. In the screen that comes up, key in the Order ID number and Order Authorization number that applies to the upgrade, then click

Overview 2656. When the Upload Key Information screen comes up, click Browse; load the KeyUpload.dat file that was generated in the Preliminary Steps

CC2000 User Manual147. In the Choose Installation Folder dialog box, specify the CC2000’s installation folder. If you don’t want to use the default en

CC2000 User Manual2668. In the screen that appears next, click Download to download the key license upgrade data file (KeyUpgrade.dat).9. When the bro

Overview 26713. In the License Upgrade panel, click Upgrade.14. In the dialog box that comes up, navigate to the upgrade file (KeyUpgrade.dat) and sel

CC2000 User Manual268Offline Upgrade FailureIf the offline upgrade fails, it may be due to the key upgrade file (KeyUpgrade.dat), having become corrup

Overview 269Order ExpirationOnce ALTUSEN sends the dealer/distributor the confirmation/authorization email informing him that the order is ready to be

CC2000 User Manual270This Page Intentionally Left Blank

271Appendix DExternal Authentication ServicesOverviewIn addition to its own internal Username / Password authentication procedure, the CC2000 supports

CC2000 User Manual272The LDAP administrator can check the LDAP definition with LDAP Browser. He should see a screen that looks like the one below:The

LDAP/LDAPS – OpenLDAP Setting Exam-273Active Directory Settings ExampleIn this example the external server is Active Directory on Windows Server 2003

CC2000 User Manual274RADIUS Settings ExampleIn this example the external server is RADIUS: Microsoft IAS for Windows Server 2003; its IP address is 10

LDAP/LDAPS – OpenLDAP Setting Exam-2758. In this example we use CHAP for encrypted authorizationThe CC2000 Administrator gets this information to use

Chapter 2. CC2000 Server Installation15Heading ExplanationServer name The dialog box presents the default name for the server – as defined in the Win

CC2000 User Manual276TACACS+ Settings ExampleIn this example the external server is TCACS+: Microsoft IAS for Windows Server 2003 (ClearBox); its IP a

LDAP/LDAPS – OpenLDAP Setting Exam-2779. In this example we use MS-CHAP for the allowed authentication protocol.10. You return to the ClearBox Server

CC2000 User Manual278NT Domain Settings ExampleIn this example the external server is Microsoft Windows NT Domain; its Server IP is QA_NT_SERVER. Conf

LDAP/LDAPS – OpenLDAP Setting Exam-279LDAP Group Authorization Setting ExamplesExample 1In this example the external server is OpenLDAP on Windows Ser

CC2000 User Manual280The OpenLDAP administrator uses this name (groups1 in our example) to create a group under OpenLDAP with the same name as the one

LDAP/LDAPS – OpenLDAP Setting Exam-2813. You can check the group definition with LDAP Browser. You should see a screen similar to the one below:4. The

CC2000 User Manual2824. Click Add (at the top-right of the panel).5. In this example add the groups1 group. The screen should look similar to the one

LDAP/LDAPS – OpenLDAP Setting Exam-283sn: cc2000testmemberof: cn=groups1,ou=groups,dc=aten,dc=comuserPassword: passwordNote: 1. The entry after dn: cn

CC2000 User Manual284Active Directory Group Authorization Setting ExampleIn this example the external server is Active Directory on Windows Server 200

LDAP/LDAPS – OpenLDAP Setting Exam-2854. In the right panel, right click CC2000GP; select Properties; select Members. A window, similar to the one bel

CC2000 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s

CC2000 User Manual1610. After the fields have been filled, click Next to continue.Note: You can change any of these settings following the installatio

CC2000 User Manual286This Page Intentionally Left Blank

Chapter 2. CC2000 Server Installation1714. At the completion of the installation, a CC2000 entry is created in the Windows Start menu:Post-installati

CC2000 User Manual18Linux Version InstallationBefore you BeginThe procedure for installing CC2000 on a Linux system is similar to that for Windows, bu

Chapter 2. CC2000 Server Installation194. In the screen output, look for the line (it will be in bold) that starts:Using VM...to see which Java

CC2000 User Manual204. From here, the installation procedure is the same as the one for Windows. Refer to the Windows installation procedure (see page

Chapter 2. CC2000 Server Installation21Uninstalling the CC2000Uninstalling from a Windows SystemTo uninstall the CC2000 from a Windows system, do the

CC2000 User Manual22Upgrading the CC2000If the CC2000 program has already been installed, it is not necessary to perform a full install. You can upgra

Chapter 2. CC2000 Server Installation23CC2000 Secondary ServersA complete CC2000 installation can comprise 1 Primary and up to 31 Secondaries servers

CC2000 User Manual24This Page Intentionally Left Blank

25Chapter 3Browser OperationTo ensure multi-platform operability, access to the CC2000 is available through most standard web browsers. Once users log

CC2000 User ManualivPackage ContentsThe CC2000 package consists of:1 CC2000 USB License Key1 Software CD1 User Instructions*Check to make sure that al

CC2000 User Manual263. Provide your CC2000 Username and Password, then click Login.Note: There is a pre-installed system administrator account that ca

Chapter 3. Browser Operation27Screen ComponentsThe CC’s screen components are described in the table, below:No. Item Description1 Tab Bar The tab bar

CC2000 User Manual28The Navigation ButtonsThe navigation buttons move you through the items in the Sidebar as follows:One of the advantages of using t

Chapter 3. Browser Operation29Tree View Considerations Only items a user is authorized to access appear in the Sidebar tree view. A plus (+) sign in

CC2000 User Manual30(Continued from previous page.)Selecting List ItemsMany of the pages displayed in the Interactive Display Panel contain a list of

Chapter 3. Browser Operation31PreferencesUsers can set individual preferences for their browser sessions by clicking the Preferences tab on the Tab Ba

CC2000 User Manual32Web Options For Language: Click the Use Browser Settings radio button to have the CC2000’s pages display in the same language th

Chapter 3. Browser Operation33 For Welcome Page: If you want the Welcome Message to appear on screen, select Show; if you don’t want it to appear, s

CC2000 User Manual34Notifications and Message Box The Message section under the Preferences tab has a notification system that allows an administrator

35Chapter 4Port AccessOverviewThe Port Access page is used to access and control the devices, ports and outlets that are managed over the CC2000 netwo

CC2000 User ManualvContentsFCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 11364-2006. .

CC2000 User Manual36Table HeadingsAn explanation of the column headings is provided in the table, below.Note: 1. The headings at the top of the table

Chapter 4. Port Access37Action ButtonsThere are two buttons on the main panel: Filter at the bottom of the page, and Launch Multiviewer at the top rig

CC2000 User Manual38The SidebarDevices, ports and outlets that have been configured on the CC2000 are listed in a tree structure in the Sidebar at the

Chapter 4. Port Access39 Double clicking an active device or port opens the viewer for it. Right clicking an active device or port opens a pop-up th

CC2000 User Manual40Port OperationDepending on the item chosen, various port operation methods are available to access and control it. Click the arrow

Chapter 4. Port Access41 In the list, select the device the port belongs to (SN0108 in the screenshot), then click the port you want to access. The

CC2000 User Manual42Power ON / OFF For Aggregate and Power devices you can choose All ON or All OFF to turn all the outlets belonging to that device

Chapter 4. Port Access43Port Access ViewsPort ViewWhen Port Access is selected on the tab bar, the default page is Port View. This page lists all of t

CC2000 User Manual44Device ViewDevice view displays all of the devices that have been deployed under the CC2000 management system:To only see the port

Chapter 4. Port Access45Location ViewLocation View displays all of the locations that have been created under the CC2000 management system, and the po

CC2000 User ManualviUninstalling from a Windows System . . . . . . . . . . . . . . . . . . . . . . . . . 21Uninstalling from a Linux System . . . . .

CC2000 User Manual46Favorites ViewThe Favorites page is similar to a bookmarks feature. Devices and ports that you frequently access can be saved unde

Chapter 4. Port Access472. In the page that comes up, give the Favorite a name, click the checkboxes of the ports you want to include, then click Save

CC2000 User Manual48Managing FavoritesTo add or remove ports from a Favorite. do the following:1. Select the Favorite in the filter list.2. Click Edit

Chapter 4. Port Access49DashboardThe Dashboard page provides a quick view of all devices by category. The Dashboard lets you see the status of each de

CC2000 User Manual50User PreferencesThe last item on the Menu Bar, User Preferences, is different from the other Menu Bar items in that it doesn’t pro

Chapter 4. Port Access51Viewer Client Settings If you choose Auto-detect system, the CC2000 will check to see if you logged in with IE or with anothe

CC2000 User Manual52AliasSelecting Alias on the Panel Menu, brings up a page that allows you to give your devices, ports, and outlets a nickname to ma

Chapter 4. Port Access53SN Ports BroadcastSelecting SN Ports Broadcast on the Panel Menu, brings up a page that allows you to select ports on a serial

CC2000 User Manual54This Page Intentionally Left Blank

55Chapter 5User ManagementOverviewThe User Management page is used to perform the following functions: Add, modify and delete user accounts Create u

CC2000 User ManualviiUser Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50Port Display . . . . . .

CC2000 User Manual56AccountsThe Accounts page is used to add, modify and delete user accounts. The default Accounts page looks similar to the one belo

Chapter 5. User Management573. Enter the required information in the appropriate fields. A description of each of the fields is given in the table bel

CC2000 User Manual584. Click Next at the top-right of the main panel. If CC2000 was chosen for authentication, The Add User - Account Status page appe

Chapter 5. User Management595. Click Next at the right of the panel. The Add User - Personal Information page appears.The fields on this page are opti

CC2000 User Manual60Managing User AccountsTo manage a user account do the following:1. Select Users in the Sidebar.2. Either click the user’s name in

Chapter 5. User Management61Access RightsTo configure a user’s access rights to devices, ports, and outlets, do the following:1. Select Accounts on th

CC2000 User Manual623. For each selected device, port, and outlet, click on the arrow in the Configuration Rights column to set the user’s configurati

Chapter 5. User Management635. When you have finished making your selections, click Save.6. To add access for additional devices, bring up the user’s

CC2000 User Manual64Deleting User AccountsTo delete a user account do the following:1. Select Users in the Sidebar.2. In the Interactive Display panel

Chapter 5. User Management65Unlocking User AccountsIf a user has been locked out due to exceeding the number of login attempts, and the Force manual u

CC2000 User ManualviiiAdding an APC PDU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92Adding an Aggregate Device. . . . . . . . .

CC2000 User Manual66GroupsGroups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to anyone w

Chapter 5. User Management673. Click Save to create the group. The group now appears in the Sidebar and the Group Information list in the Interactive

CC2000 User Manual68Removing Users from GroupsTo remove a user from a group, do the following:1. Select Groups from the User Management menu bar.2. Ei

Chapter 5. User Management69Access RightsTo configure the access rights for a group, do the following:1. Select Groups from the User Management menu b

CC2000 User Manual70MembersClicking a user type in the Sidebar or in the Interactive Display panel brings up the Members Panel Menu page showing all t

Chapter 5. User Management71System TypesThe roles performed by members of the System category are fixed. The roles associated with each type are summa

CC2000 User Manual72Custom TypesThe CC2000 provides the ability to create custom user types, with any combination of roles assigned to them, which may

Chapter 5. User Management73Authentication ServicesThe CC2000 provides an internal Username / Password authentication service. In addition, the CC2000

CC2000 User Manual74CC2000 AuthenticationWith regard to the CC2000’s internal authentication services, there are some configuration settings you can m

Chapter 5. User Management75External Authentication ServersAdding an External Authentication ServerIn order to use a third party external authenticati

CC2000 User ManualixProperties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138SN device session history . . .

CC2000 User Manual76Service InformationAn explanation of the information required for each of the services is provided, below.1. LDAP/LDAPSHeading Inf

Chapter 5. User Management772. Active Directory3. RADIUS and TACACS+Heading InformationConnection Settings Get the information for these fields from t

CC2000 User Manual784. Windows NT DomainGet the information for the Domain Name from the service administrator. For example settings see NT Domain Set

Chapter 5. User Management79Group AuthorizationFor LDAP, LDAPS, and Active Directory there is an additional authentication method in which the access

CC2000 User Manual804. There are two methods to add users to an authorization group: Click Add. In the page that comes up either key in the user’s RD

81Chapter 6Device ManagementOverviewThe Device Management page is used to add, configure, and organize the devices that will be managed over the CC200

CC2000 User Manual82Preliminary ProceduresBefore devices can be managed, they must first be added into the system. This involves four basic steps:1. C

Chapter 6. Device Management83Menu StructureThe Device Management menu structure is described in the table below:* This item only appears when an outl

CC2000 User Manual84DevicesThe Devices menu has three Panel Menu items: Devices, Tools, and Device Sync. Its default page is the main page of the Devi

Chapter 6. Device Management85Aggregate Device Select this to create a logical device consisting of ports selected from ATEN/ALTUSEN NET™ devices and