ATEN KE6900 User Manual

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Summary of Contents

Page 1 - User Manual

DVI KVM Over IP ExtenderKE6900 / KE6940User Manual www.aten.com

Page 2 - SJ/T 11364-2006

KE6900 / KE6940 User ManualxChapter 12, Firmware Upgrade, explains how to download and use the Firmware Upgrade Utility to install new firmware on the

Page 3 - User Information

KE6900 / KE6940 User Manual86Removing Users From a Group From the User’s NotebookTo remove a user from a group from the User’s notebook, do the follow

Page 4 - Package Contents

Chapter 8. User Management87Assigning Users to a Group From the Group’s NotebookTo assign a user to a group from the Group notebook, do the following

Page 5 - Contents

KE6900 / KE6940 User Manual88Removing Users From a Group From the Group’s NotebookTo remove a user from a group from the Group’s notebook, do the foll

Page 6 - Dashboard

Chapter 8. User Management89DeviceYou can assign Target and Target Group permissions from the Devices tab. For information on Targets and Target Grou

Page 7 - User Management

KE6900 / KE6940 User Manual905. When you have finished making your choices, click Save.6. In the confirmation popup that appears, click OK.Columns Che

Page 8

Chapter 8. User Management91Assigning Device Permissions From the Groups’ NotebookTo assign a device permissions to a Group of users, do the followin

Page 9 - About This Manual

92Chapter 9SystemOverviewThe System tab is used to configure the KE Matrix Manager’s system settings, and provides two menu bar items: Global Settings

Page 10 - KE6900 / KE6940 User Manual

Chapter 9. System93Global SettingsThe Global Settings page lets an administrator change the default settings used for the KE Matrix Manager:Item Descr

Page 11 - Product Information

KE6900 / KE6940 User Manual94Allowed Access Mode Select the default Access Mode for devices added to the KE Matrix Manager. This defines how the devic

Page 12

Chapter 9. System95Global Device Properties These settings allow you to set the default properties used by all devices: Occupy Timeout: Set the numbe

Page 13 - Introduction

KE6900 / KE6940 User ManualxiConventionsThis manual uses the following conventions:Product InformationFor information about all ALTUSEN products and h

Page 14 - Features

KE6900 / KE6940 User Manual96ANMSThe ANMS (Advanced Network Management Settings) page is used to set up login authentication and authorization managem

Page 15 - Requirements

Chapter 9. System97Note: 1. Only one email address is allowed in the From field, and it cannot exceed 64 Bytes.2. 1 Byte = 1 English alphanumeric char

Page 16

KE6900 / KE6940 User Manual98Authentication & Authorization RADIUS SettingsTo allow authentication and authorization for the KE6900 / KE6940 thro

Page 17 - Components

Chapter 9. System99 Use the same Username/Group name on both the RADIUS server and the KE Matrix Manager.In each case, the user’s access rights are t

Page 18

KE6900 / KE6940 User Manual100Note: If this method is used, the LDAP schema for MS Active Directory must be extended. Without schema – Only the Userna

Page 19 - KE6900R (Receiver) Front View

101Chapter 10LogsOverviewThe KE Matrix Manager logs all the events that take place on it an stores them in a Log. The Logs tab opens on the System Log

Page 20 - KE6900R (Receiver) Rear View

KE6900 / KE6940 User Manual102System LogThe System Log page displays events that take place on the KE Matrix Manager and provides a breakdown of the t

Page 21

Chapter 10. Logs103The log file tracks a maximum of 512 events. When the limit is reached, the oldest events get discarded as new events come in. The

Page 22

KE6900 / KE6940 User Manual104(Continued from previous page.)A description of the filter items is given in the table, below:Item DescriptionTime This

Page 23 - KE6940R (Receiver) Front View

105Chapter 11MaintenanceOverviewThe Maintenance tab has four menu bar options: Backup/Restore, Firmware Upgrade, Certificates, and Preferences. When y

Page 24 - KE6940R (Receiver) Rear View

KE6900 / KE6940 User ManualxiiThis Page Intentionally Left Blank

Page 25 - Chapter 1. Introduction

KE6900 / KE6940 User Manual106Backup / RestoreWhen you click the Maintenance tab, the Backup/Restore page is displayed. The page is divided into two m

Page 26

Chapter 11. Maintenance1073. In the dialog box that comes up, Click Save to save the configuration file (System.conf) to a location on your hard disk.

Page 27 - Hardware Setup

KE6900 / KE6940 User Manual108Firmware UpgradeNew firmware versions can be downloaded from our website as they become available. Check the website reg

Page 28

Chapter 11. Maintenance1095. Make sure there is a check in the checkbox in front of the modules you want to upgrade. Uncheck the modules that you do n

Page 29 - Wall Mounting

KE6900 / KE6940 User Manual110CertificatesThis page provides information about the Private Certificates:Private CertificateWhen logging in over a secu

Page 30

Chapter 11. Maintenance111After the CA sends you the certificate and private encryption key, save them to a convenient location on your computer. Imp

Page 31 - KE6900T

KE6900 / KE6940 User Manual1123. After filling in the form (all fields are required), click Create.A self-signed certificate based on the information

Page 32 - Local PC

Chapter 11. Maintenance113PreferencesUsers can set individual preferences for their browser sessions on the Preferences page. The Preferences page all

Page 33 - Setting Up a LAN Installation

KE6900 / KE6940 User Manual114When you have made your choices, Click Save.To use the original system set preferences, click Restore Defaults. Password

Page 34

115Chapter 12Firmware UpgradeNew firmware upgrade packages are posted on our Website as new firmware revisions become available. Check the web site re

Page 35

1Chapter 1IntroductionOverviewThe KE6900 / KE6940 DVI KVM Over IP Extender is an IP based matrix extender that allows access to a computer system from

Page 36

KE6900 / KE6940 User Manual116Upgrade SucceededAfter the upgrade has completed, a screen appears to inform you that the procedure was successful:Upgra

Page 37 - OSD Operation

117AppendixSafety InstructionsGeneral This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow a

Page 38 - Invoking the OSD

KE6900 / KE6940 User Manual118 If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on t

Page 39 - OSD Interface

Appendix119Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the ful

Page 40 - User Station Configuration

KE6900 / KE6940 User Manual120Technical SupportInternational For online technical support – including troubleshooting, documentation, and software up

Page 41 - Properties

Appendix121SpecificationsFunction KE6900T KE6940TConnectors Console PortsKeyboard 1 x USB Type A Female (White)Video 1 x DVI-I Female (White)2 x DVI-

Page 42

KE6900 / KE6940 User Manual122Function KE6900R KE6940RConnectors USB Virtual Media 2 x USB Type A Female (White)Console PortsKeyboard 1 x USB Type A F

Page 43

Appendix123IP InstallerFrom a client computer running Windows, an IP address for a transmitter or receiver can be assigned with the IP Installer util

Page 44 - Transmitter Configuration

KE6900 / KE6940 User Manual124Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to

Page 45

Appendix125Self-Signed Private CertificatesIf you wish to create your own self-signed encryption key and certificate, a free utility – openssl.exe –

Page 46

KE6900 / KE6940 User Manual2Features Remote KVM console access of computers over LAN or Ethernet cable connection Dual console operation – control y

Page 47

KE6900 / KE6940 User Manual126Limited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year fr

Page 48

127IndexAAdding a New Device, 57Adding Users, 80BBackup / Restore, 106CComponents, 4Configuring a Device, 64Control CenterScreen Components, 48User In

Page 49 - User Preferences

128Specifications, 121System administrator password, 36, 47System RequirementsComputers, 3TTab bar, 50Technical Support, 120Telephone support, iiiTree

Page 50 - Connecting

Chapter 1. Introduction3RequirementsConsole (KE6900) One DVI compatible monitors capable of the highest possible resolution (KE6940) Two DVI compat

Page 51 - Connections Page

KE6900 / KE6940 User Manual4UNIX AIX 4.3 and higherFreeBSD 3.51 and higherSun Solaris 8 and higherNovell Netware 5.0 and higherMac OS 9 and higherOS V

Page 52

Chapter 1. Introduction5ComponentsKE6900T (Transmitter) Front ViewNo. Component Description1 KVM Port Section The USB KVM cable supplied with the pac

Page 53 - Profile Page

KE6900 / KE6940 User Manual6KE6900T (Transmitter) Rear ViewNo. Component Description1 Power Jack The cable from the DC Power adapter connects here.2 F

Page 54 - Network Configuration

Chapter 1. Introduction7KE6900R (Receiver) Front ViewNo. Component Description1 Power LED Lights blue to indicate the module is turned on.2 LAN LED L

Page 55 - Default IP Addresses

KE6900 / KE6940 User ManualiiFCC, CE InformationFEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to

Page 56

KE6900 / KE6940 User Manual8KE6900R (Receiver) Rear ViewNo. Component Description1 Power Jack The cable from the DC Power adapter connects here.2 Func

Page 57 - Chapter 4

Chapter 1. Introduction9KE6940T (Transmitter) Front ViewNo. Component Description1 KVM Port Section The USB KVM cable supplied with the package that

Page 58

KE6900 / KE6940 User Manual10KE6940T (Transmitter) Rear ViewNo. Component Description1 Power Jack The cable from the DC Power adapter connects here.2

Page 59

Chapter 1. Introduction11KE6940R (Receiver) Front ViewNo. Component Description1 Power LED Lights blue to indicate the module is turned on.2 LAN LED

Page 60 - Click Done

KE6900 / KE6940 User Manual12KE6940R (Receiver) Rear ViewNo. Component Description1 Power Jack The cable from the DC Power adapter connects here.2 Fun

Page 61

Chapter 1. Introduction13This Page Intentionally Left Blank

Page 62 - Web Components

KE6900 / KE6940 User Manual14

Page 63 - Tree View Considerations

13Chapter 2Hardware SetupRack MountingFor convenience and flexibility, the Transmitter can be mounted on system racks. To rack mount a unit do the fol

Page 64 - The Tab Bar

KE6900 / KE6940 User Manual142. Screw the bracket into a convenient location on the rack.Note: These screws are not provided. We recommend that you us

Page 65

Chapter 2. Hardware Setup15Wall MountingFor convenience the Transmitter can be mounted to a wall.1. Using the screws provided in the Mounting Kit, sc

Page 66 - Active Sessions

KE6900 / KE6940 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor te

Page 67 - Online Transmitters

KE6900 / KE6940 User Manual16Setting Up a Point-to-Point InstallationSetting up the KE6900 / KE6940 system in a point-to-point configuration is simply

Page 68 - Latest Events

Chapter 2. Hardware Setup17Point-to-Point Installation 1 of 2Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the sa

Page 69 - Device Management

KE6900 / KE6940 User Manual18Point-to-Point Installation 2 of 2Note: The serial port on the Transmitter (shown above) connects to the computer; the se

Page 70 - User Stations

Chapter 2. Hardware Setup19Setting Up a LAN InstallationSetting up the units on a network allows point-to-point, point-to-multipoint, and multipoint-

Page 71 - Adding a User Station

KE6900 / KE6940 User Manual205. Use a Cat 5e cable to connect the KE6900T / KE6940T’s LAN port to the local area TCP/IP network. 6. Plug the power ada

Page 72 - Configuring a User Station

Chapter 2. Hardware Setup21Network Installation Diagram 1 of 2Note: The diagram above shows the KE6900T and KE6900R. The KE6940 installation is the s

Page 73

KE6900 / KE6940 User Manual22Network Installation Diagram 2 of 2Note: The serial port on the Transmitter (shown above) connects to the computer; the s

Page 74

23Chapter 3OSD OperationOverviewThis chapter provides instructions to configure and operate the KE6900 / KE6940 using the local On Screen Display (OSD

Page 75 - Deleting a User Station

KE6900 / KE6940 User Manual24Invoking the OSDThe On Screen Display (OSD) is a keyboard/mouse-driven application on the Receiver. The Receiver’s OSD is

Page 76 - Transmitters

Chapter 3. OSD Operation25OSD InterfaceAfter you invoke the Receiver OSD, the main page appears:Note: A password is required to enter the OSD configu

Page 77 - Adding a Transmitter

KE6900 / KE6940 User ManualivPackage ContentsBasic PackageThe basic KE6900 / KE6940 package consists of:1 KE6900T / KE6940T DVI KVM Over IP Extender 1

Page 78 - Configuring a Transmitter

KE6900 / KE6940 User Manual26User Station ConfigurationWhen you select the User Station radio button and click Configure to login, the Network tab app

Page 79

Chapter 3. OSD Operation27PropertiesThe Properties tab allows you to configure the User Station’s extender settings:Item DescriptionMode Select Exten

Page 80

KE6900 / KE6940 User Manual28After entering the information, click Save.RS232 Settings Configure the serial device settings for the User Station. The

Page 81

Chapter 3. OSD Operation29SystemThe System tab allows you to configure the User Station’s general settings:After entering the information, click Save

Page 82 - Deleting a Transmitter

KE6900 / KE6940 User Manual30Transmitter ConfigurationWhen you select the Transmitter radio button and click Configure to login, the Network tab appea

Page 83 - Chapter 7. Device Management

Chapter 3. OSD Operation31PropertiesThe Properties tab allows you to configure the Transmitter’s extender settings:Item DescriptionMode Select Extend

Page 84

KE6900 / KE6940 User Manual32Properties Port OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter. O

Page 85 - Adding a Target

Chapter 3. OSD Operation33After entering the information, click Save.Transmitter Video Attributes To set the Transmitter’s video settings:Video Type:

Page 86

KE6900 / KE6940 User Manual34SystemThe System tab allows you to configure the Transmitter’s general settings:After entering the information, click Sav

Page 87

Chapter 3. OSD Operation35User Preferences When you select the User Preferences radio button and click Configure to login, the configuration screen a

Page 88 - Target Groups

KE6900 / KE6940 User ManualvContentsFCC, CE Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 1136

Page 89

KE6900 / KE6940 User Manual36ConnectingIf the User Station is set to Extender mode, the video screen of the remote computer will appear automatically

Page 90 - Profiles

Chapter 3. OSD Operation37Connections PageAfter you have successfully logged in the Connection Page appears:The Connection Page components are descri

Page 91 - Adding a Profile

KE6900 / KE6940 User Manual383 Connect To connect the User Station to a Target, click the access type: Exclusive: The first User Station to access the

Page 92

Chapter 3. OSD Operation39Profile PageClick the Profile Page tab and the following screen appears:The Profile Page components are described in the ta

Page 93

KE6900 / KE6940 User Manual40Network ConfigurationThis section provides instructions to configure the network settings with a fixed IP address, subnet

Page 94 - Adding Users

Chapter 3. OSD Operation41Note: See Default IP Addresses, page 41, for the preconfigured factory-default settings. Subnet Mask – sets the subnet mas

Page 95

KE6900 / KE6940 User Manual42This Page Intentionally Left Blank

Page 96 - Deleting User Accounts

43Chapter 4KE Matrix Manager InstallationOverviewThe KE Matrix Manger is a browser based web GUI that provides management of KE6900 / KE6940 devices o

Page 97 - Creating Groups

KE6900 / KE6940 User Manual446. The License Agreement appears:If you agree with the License Agreement, select I accept the terms of the license agreem

Page 98 - Deleting Groups

Chapter 4. KE Matrix Manager Installation458. The Choose Shortcut Folder screen appears: Select where to create shortcuts for the program by selectin

Page 99 - Users and Groups

KE6900 / KE6940 User ManualviChapter 3.OSD OperationOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 100

KE6900 / KE6940 User Manual4610. When the process is done, the Install Complete screen appears:Click Done.

Page 101 - Chapter 8. User Management

47Chapter 5Browser OperationOverviewThe KE Matrix Manager software can be accessed through most standard web browsers. Once users log in and are authe

Page 102

KE6900 / KE6940 User Manual48The KE Matrix Manager Main PageAfter you have successfully logged in, the web browser’s main page appears:Web ComponentsT

Page 103

Chapter 5. Browser Operation49Tree View ConsiderationsOn some pages there will be a sidebar menu with options that can be expanded:  A plus (+) sign

Page 104

KE6900 / KE6940 User Manual50The Tab BarThe functions associated with each of the tabs are explained in the table below:Icon FunctionDashboard: The Da

Page 105

51Chapter 6DashboardOverviewThe Dashboard tab is used to view events about connections, sessions, and online devices. The Home page provides an overvi

Page 106 - Chapter 9

KE6900 / KE6940 User Manual52Active ConnectionsThe Active Connections page lets an administrator see the active Target connections (User Stations conn

Page 107 - Global Settings

Chapter 6. Dashboard53Online User StationsThe Online User Stations page lets the administrator see all of the Receivers that are currently available o

Page 108

KE6900 / KE6940 User Manual54Latest EventsThe Latest Events page lets the administrator see the most recent Dashboard events that relate to the curren

Page 109

55Chapter 7Device ManagementOverviewThe Device Management tab contains four menu bar items: User Stations, Transmitters, Targets, and Profiles. Each p

Page 110

KE6900 / KE6940 User ManualviiChapter 7.Device ManagementOverview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 111 - Chapter 9. System

KE6900 / KE6940 User Manual56User StationsThe User Stations page allows you to add, configure, and delete Receivers. The Sidebar provides two menu opt

Page 112

Chapter 7. Device Management57Adding a User StationTo add a User Station, do the following:1. From Unmanaged User Stations, select a User Station and

Page 113

KE6900 / KE6940 User Manual58Configuring a User StationA User Station’s settings can be modified from the User Stations main page. Changes that are sa

Page 114

Chapter 7. Device Management593. Click the Properties tab to configure the User Station’s properties:Network ConfigurationFor dynamic IP address assi

Page 115 - Chapter 10

KE6900 / KE6940 User Manual60RS-232 Settings Configure the settings for the serial device the User Station will be connecting to. The default settings

Page 116 - System Log

Chapter 7. Device Management614. Click the System tab to configure the general settings:5. After entering the information, click Save.Deleting a User

Page 117

KE6900 / KE6940 User Manual62TransmittersThe Transmitters page allows you to add, configure, and delete Transmitters. The Sidebar provides two options

Page 118

Chapter 7. Device Management63Adding a TransmitterTo add a Transmitter, do the following:1. From Unmanaged Transmitters, select a Transmitter and cli

Page 119 - Maintenance

KE6900 / KE6940 User Manual64Configuring a TransmitterA Transmitter’s settings can be modified from the Transmitters main page. Changes that are saved

Page 120 - Backup / Restore

Chapter 7. Device Management653. Click the Properties tab to configure the Transmitter’s properties:Network ConfigurationFor dynamic IP address assig

Page 121 - Chapter 11. Maintenance

KE6900 / KE6940 User ManualviiiChapter 10.LogsOverview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Page 122 - Firmware Upgrade

KE6900 / KE6940 User Manual66Properties Port OS: Use the drop-down menu to select the operating system of the computer connected to the Transmitter. O

Page 123 - Firmware Upgrade Recovery

Chapter 7. Device Management674. Click the System tab configure the general settings:Transmitter Video Attributes These refer to the Transmitter’s vi

Page 124 - Certificates

KE6900 / KE6940 User Manual685. After entering the information, click Save.Deleting a TransmitterTo delete a Transmitter:1. Select the Transmitter you

Page 125 - Country (2 letter code) TW

Chapter 7. Device Management69Target ConnectionsWith Target connections a User Station can connect to multiple Transmitters, individually or simultan

Page 126

KE6900 / KE6940 User Manual70TargetsA Target defines the Transmitter connections for a User Station. This allows a User Station to connect to differen

Page 127 - Preferences

Chapter 7. Device Management71Adding a TargetTo add a Target, do the following:1. From the Targets main page, click Add:2. The Target In fo tab appea

Page 128

KE6900 / KE6940 User Manual723. Click the Groups tab to add the Target to Target Groups:Select a Target Group from the Selected column and use the lef

Page 129

Chapter 7. Device Management734. Click the Permissions tab to set the Targets access rights:5. After entering the information, click Save.Item Descri

Page 130 - Upgrade Failed

KE6900 / KE6940 User Manual74Target GroupsTarget Groups allow administrators to easily and efficiently manage users and Targets. Since Target Group ac

Page 131 - Appendix

Chapter 7. Device Management753. Click the Members tab to add Targets to the group:Select a Target from the Selected column and use the left arrow to

Page 132

KE6900 / KE6940 User ManualixAbout This ManualThis User Manual is provided to help you get the most from your KE6900 / KE6940 system. It covers all as

Page 133 - Rack Mounting

KE6900 / KE6940 User Manual76ProfilesProfiles are created for Targets to allow individual User Station access to the connection. Create a Profile for

Page 134 - Technical Support

Chapter 7. Device Management77Adding a ProfileTo add a Profile, do the following:1. From the Profile main page, click Add:2. The Profile Settings tab

Page 135 - Specifications

KE6900 / KE6940 User Manual783. After entering the information, click Save.Access Mode This defines how the Target in the Profile can be accessed by U

Page 136

79Chapter 8User ManagementOverviewUser Management has two menu bar items used to create Accounts and Groups. The User Management tab opens on the Acco

Page 137 - IP Installer

KE6900 / KE6940 User Manual80UsersThe KE Matrix Manager supports two types of user accounts, shown in the table bellow:Adding UsersTo add a user, do t

Page 138 - Trusted Certificates

Chapter 8. User Management813. At this point you can assign the new user to a group by selecting the Groups tab – the Groups page is discussed on pag

Page 139 - Importing the Files

KE6900 / KE6940 User Manual82Modifying User AccountsTo modify a user account, do the following:1. In the Sidebar User list, click the user’s name– or

Page 140 - Limited Warranty

Chapter 8. User Management83GroupsGroups allow administrators to easily and efficiently manage users and devices. Since device access rights apply to

Page 141

KE6900 / KE6940 User Manual84 The Sidebar Group list can expand and collapse. If the list is expanded, click the minus symbol ( – ) next to the Users

Page 142

Chapter 8. User Management85Users and GroupsThere are two ways to manage users and groups: from the Users notebook; and from the Group notebook.Note:

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