ATEN ALTUSEN KM0432 User Manual

8-Console 32-PortMatrix KVM SwitchKM0832User Manualwww.aten.com

KM0832 User ManualxConventionsThis manual uses the following conventions:Product InformationFor information about all ALTUSEN products and how they ca

KM0832 User Manual90(Continued from previous page.)4. Click OK. The System Log Webpage appears. The log file displays events occurring in the KM0832 s

Chapter 4. Administrator Utility91Viewing System InformationSuper administrators can view information about the KM0832 through the System Information

KM0832 User Manual92Viewing HelpMost KM0832 Administrator Utility functions are described in Help.To open the help file:1. If you are not logged in to

93Chapter 5OSD OperationOSD OverviewNote: The following chapter describes OSD control of the KM0832 when accessed by a KA9222A or KA9272A console modu

KM0832 User Manual94(continued from previous page)2. Key in a valid username and password, then press [Enter].Note: The first time that you log in to

Chapter 5. OSD Operation953. Press [Enter], and a screen similar to the one below appears:Note: 1. The diagram depicts the super administrator's

KM0832 User Manual96OSD Main Screen HeadingsOSD NavigationUse the following procedures to navigate through OSD menus: To dismiss the main screen, and

Chapter 5. OSD Operation97Accessing Switches and ComputersTo access a computer, cascaded switch, or daisy-chained switch, double-click it; or, move t

KM0832 User Manual98Daisy-chained InstallationsIn a daisy-chained installation (see page 25) the default port list will show CHAIN in the TYPE column,

Chapter 5. OSD Operation99Port ID NumberingEach KVM port in the KVM installation has a unique port ID. The port ID is composed of up to 3 port number

1Chapter 1IntroductionOverviewThe KM0832 Matrix KVM Switch gives IT administrators advanced control of multiple computers. Operators working at up to

KM0832 User Manual100Daisy-chained InstallationsThe port numbers that compose the port ID in daisy-chained installations are displayed in the followin

Chapter 5. OSD Operation101OSD FunctionsOSD functions configure and control the OSD. Examples of what can be accomplished with the OSD include: rapid

KM0832 User Manual102F1: HELPClick or press [F1] to access Help. It gives a brief description about each OSD function. It also displays information ab

Chapter 5. OSD Operation103(continued from previous page)Setting FunctionSET PORT ID A submenu appears with three selections:ID POSITION—Allows you t

KM0832 User Manual104F3: SETThis function allows the user to change the account password and set up a unique working environment. A separate profile f

Chapter 5. OSD Operation105(continued from previous page)Setting FunctionSET BEEPER When activated, the beeper sounds whenever a KVM port is changed,

KM0832 User Manual106F4: ADMF4 is a (super) administrator only function. It allows configuration and control of the overall operation of the OSD.Note:

Chapter 5. OSD Operation107(continued from previous page)(continues on next page)Setting FunctionCREATE USER ACCOUNT1. The group list appears.2. From

KM0832 User Manual108(continued from previous page)Setting FunctionUSER ACCESS SETTINGAllows you to set special access rights for a user to specific K

Chapter 5. OSD Operation109PORT MANAGEMENT(continues on next page)Setting FunctionPORT ACCESS This function allows the administrator to define group

KM0832 User Manual2Features Eight KVM consoles independently and simultaneously control up to 32 directly connected computers Automatic video routin

KM0832 User Manual110(continued from previous page)(continues on next page)Setting FunctionPORT ACCESS (cont.)To grant port access to a user:1. Select

Chapter 5. OSD Operation111(continued from previous page)Setting FunctionSET PC NOTE To help remember which computer is attached to a particular KVM

KM0832 User Manual112STATION MANAGEMENTSYSTEM INFORMATIONSetting FunctionCREATE STATION NOTEThis function allows administrators to assign a name to th

Chapter 5. OSD Operation113SADM CONFIGURATIONOnly the super administrator can view and control the functions under this menu.(continues on next page)

KM0832 User Manual114(continued from previous page)Setting FunctionBROADCAST Selecting BROADCAST invokes Broadcast mode. When this function is in effe

Chapter 5. OSD Operation115F5: SCHThe Search function provides a convenient method to easily locate KVM ports and cascaded stations by their port not

KM0832 User Manual116F7: SCANThis function allows you to automatically switch among the available computers at regular intervals so that you can monit

Chapter 5. OSD Operation117F8: LOUTLOUT (logout) logs you out of OSD control of the computers, and blanks the KVM console screen. This is different f

KM0832 User Manual118This Page Intentionally Left Blank

119Chapter 6Hotkey OperationHotkey Port ControlHotkey port control allows you to provide KVM focus to a particular KVM port directly from the keyboard

Chapter 1. Introduction3 Convenient computer selection via intuitive hotkey combinations or On Screen Display (OSD) menus Graphical user interface

KM0832 User Manual120When Hotkey mode is active: The Caps Lock, and Scroll Lock LEDs flash in succession. They stop flashing and revert to normal sta

Chapter 6. Hotkey Operation121Auto ScanningAuto Scan mode switches among all the KVM ports that are accessible to the current operator at regular int

KM0832 User Manual122(Continued from previous page.)Pausing and exiting are the two ways to stop scanning and keep the focus on a particular KVM port.

Chapter 6. Hotkey Operation123Hotkey Beeper ControlThe beeper (see SET BEEPER, page 105) can be toggled on and off by means of a hotkey. To toggle th

KM0832 User Manual124This Page Intentionally Left Blank

125Chapter 7Keyboard EmulationMac KeyboardThe PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappin

KM0832 User Manual126Sun KeyboardThe PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is

127AppendixSafety InstructionsGeneral Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on

KM0832 User Manual128(Continued from previous page.) If an extension cord is used with this device make sure that the total of the ampere ratings of

Appendix129Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the ful

KM0832 User Manual4RequirementsConsoleThe following hardware components are required for each KVM console: A VGA, SVGA, or MultiSync monitor capable

KM0832 User Manual130Technical SupportTechnical support is available both by email and online (with a browser over the web):InternationalNorth America

Appendix131SpecificationsFunction KM0832Computer ConnectionsDirect 32Max 8,000Console Connections 8Port Selection OSD, HotkeysConnectors Console Port

KM0832 User Manual132Factory Default SettingsThe factory default settings are as follows:Setting DefaultView Mode Accessible + PoweredPort ID Display

Appendix133Additional Installation DiagramsKA9222A PS/2 Console ModuleKA9233 PS/2-USB Console ModuleKA9272A USB Console ModuleCON SOLECON SOLE

KM0832 User Manual134KM0832 to KVM Adapter Cable ConnectionKA9120 PS/2 KVM Adapter CableKA9130 Sun Legacy KVM Adapter Cableby ATENPS/2 CPU MODULEMODEL

Appendix135KA9131 Sun USB KVM Adapter CableKA9140 Serial KVM Adapter CableKA9170 USB KVM Adapter CableCONSOLENORMAL F/WUPGRADESERIAL TERMINALUPGRADEP

KM0832 User Manual136Matrix Plus KVM Adapter CablesMP0120MP0130MP0131

Appendix137Supported KVM SwitchesThe table below lists KVM switches that are compatible with the KM0832 and the type of expansion that they use. (KVM

KM0832 User Manual138Trusted CertificatesOverviewWhen you try to login to the KM0832 from your Web browser, a Security Alert message appears to inform

Appendix139Installing the CertificateTo install the certificate:1. In the Security Alert dialog box, click View Certificate. The Certificate dialog b

Chapter 1. Introduction5CablesKVM adapter cables connect multiplatform computers (PS/2, USB, Sun, Mac, and serial) and certain cascaded KVM switches

KM0832 User Manual140(Continued from previous page.)4. Click Yes .5. Click Finish to complete the installation.6. Click OK to close the dialog box.Cer

Appendix141TroubleshootingOverviewOperation problems can be due to a variety of causes. The first step in solving them is to make sure that all cable

KM0832 User Manual142(Continued from previous page.)Problem SolutionI can't upgrade the firmware version.Make sure that you have selected the cor

Appendix143Sun Systems* These solutions work for most common Sun VGA cards. If these procedures fail to resolve the problem, consult the manual for t

KM0832 User Manual144Restoring Original Factory Default SettingsYou can restore the original factory default settings for the KM0832 Matrix KVM Switch

Appendix1456. Remove the jumper cap from pins 1-2 of the J3 jumper.7. Replace the cover on the KVM switch. Plug in the power cord and turn on the KM0

KM0832 User Manual146Limited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year from the da

147IndexAaccounts, managing, 47, 53, 106activating the OSD, 104Active Sessions Webpage, 87force logout, 87viewing, 87administrator functions, 106accou

KM0832 User Manual148Ccables, 5cascading, 19Matrix Plus KVM adapter cables, 22chaining, daisy, 25CONFIGURATION port, 28console modules, 4, 9installati

149keyboard layout, 67keyboards, 67KM0832assigning names, 40desktop mounting, 10front view, 6rack mounting, 10rear view, 8stacking, 10KM0832 Administ

KM0832 User Manual6KM0832 Front View(Continues on next page.)No. Component Description1 Power LED Lights (blue) to indicate that the unit is receiving

KM0832 User Manual150port shortcuts, 102ports, managing, 109restoring port defaults, 111restoring user defaults, 105Screen Blanker function, 73, 104Se

151Skip mode, 71, 103, 116, 122SMTP. See Simple Mail Transfer ProtocolSpecifications, 131stacking, 10Station Management Webpage, 40station positions,

Chapter 1. Introduction7(Continued from previous page.)No. Component Description4 Reset Button Pressing in this button performs a system reset. When

KM0832 User Manual8KM0832 Rear ViewNo. Component Description1 Power Socket The power cord to the AC source plugs in here.2 Power Switch This is a stan

9Chapter 2Hardware SetupOverviewFor convenience and flexibility that allows mixing the PS/2 and USB interfaces, the KM0832's design utilizes cons

KM0832 User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference in which case t

KM0832 User Manual10Stacking and Rack MountingThe KM0832 can be stacked on the desktop or rack mounted by a variety of different methods in 1U of rack

Chapter 2. Hardware Setup11Rack Mounting – Split1. Remove the four screws from the sides of the unit, two at the front and two at the rear. The two s

KM0832 User Manual12(Continued from previous page.)3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up

Chapter 2. Hardware Setup13Rack Mounting – Front1. Remove the two screws that secure the detachable front panel to the chassis. (See Step 1 under Rac

KM0832 User Manual14Rack Mounting – Rear1. Remove the two screws from the sides at the rear of the unit. (See Step 1 under Rack Mounting – Split, page

Chapter 2. Hardware Setup15GroundingTo prevent damage to your installation it is important that all devices are properly grounded.Use a grounding wir

KM0832 User Manual16Single Level InstallationIn a single level installation, there are no additional KVM switches cascaded or daisy-chained down from

Chapter 2. Hardware Setup17Single Level Installation Diagram561243Console ModuleAdapter CableThis product supports several console module and KVM ada

KM0832 User Manual18Multilevel InstallationsYou can greatly expand the number of computers that can be added to your installation by performing a mult

Chapter 2. Hardware Setup19CascadingThe KM0832 supports cascading up to 3 levels of KM0832 and 1 level of KVM switches other than the KM0832 (see Sup

KM0832 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s

KM0832 User Manual20Cascading KM0832 Matrix KVM SwitchesTo cascade KM0832 Matrix KVM Switches (refer to the installation diagram on page 21):Note: Bef

Chapter 2. Hardware Setup215. Use Cat 5 cable to connect KVM adapter cables to any available KVM ports; plug the connectors on the KVM adapter cables

KM0832 User Manual22Cascading Matrix Plus KVM Adapter CablesYou can connect a chain of Matrix Plus KVM adapter cables to each KM0832 KVM port. When co

Chapter 2. Hardware Setup23Matrix Plus KVM Adapter Cable Installation Diagram1342This product supports several Matrix Plus KVM adapter cables. See Ad

KM0832 User Manual24Cascading Other KVM SwitchesWhen cascading KVM switches other than the KM0832, a KVM adapter cable is required. The KVM adapter ca

Chapter 2. Hardware Setup25Daisy-chainingUp to 7 KM0432 or KM0216 Matrix KVM Switches can be daisy-chained to the first-level KM0832. When daisy chai

KM0832 User Manual26(Continued from previous page.)2. If you wish to install any console modules or KVM adapter cables on the KM0432 or KM0216, follow

Chapter 2. Hardware Setup27Daisy-chained Installation DiagramConsole ModuleKM0832KM0432NextKM0432Console ModulePorts 1 - 4ReservedThis product suppor

KM0832 User Manual28Network InstallationYou can configure most KM0832 settings from within a Web browser. To do so, you need to install the KM0832 on

29Chapter 3Basic OperationHot PluggingThe KM0832 supports hot plugging – components can be removed and added back into the installation by unplugging

KM0832 User ManualivPackage ContentsThe KM0832 package consists of:1 KM0832 Matrix KVM Switch1Power Cord1 Rack Mount Kit1 Foot Pad Set (4 pcs.)1 User

KM0832 User Manual30Powering Off and RestartingPowering off the KM0832 does not affect the computers attached to it. When you restart the KM0832, you

31Chapter 4Administrator UtilityOverviewThe KM0832 Administrator Utility enables network administrators to securely manage the KM0832 Matrix KVM Switc

KM0832 User Manual32Setting the IP AddressYou can use a Web browser, the IP Installer, or the OSD to configure the KM0832 for deployment on your local

Chapter 4. Administrator Utility33To configure the network settings from within the OSD:1. From a KVM console, open the OSD. Navigate to the IP ADDRE

KM0832 User Manual34Logging InThe KM0832 Administrator Utility provides secure, password-protected access to the KM0832. A default super administrator

Chapter 4. Administrator Utility35Upon successfully logging in, the KM0832 Administrator Utility Main Webpage appears.

KM0832 User Manual36MenusThe menus at the top of the KM0832 Administrator Utility are described in the table below:Menu DescriptionView Clicking the V

Chapter 4. Administrator Utility37IconsThe icons at the top of the KM0832 Administrator Utility are described in the table below:Icon DescriptionUpgr

KM0832 User Manual38Tree View IconsA tree view at the left side of the Main Webpage displays the stations and ports. The KM0832 root station icon (at

Chapter 4. Administrator Utility39Port StatusAfter logging in to the KM0832 Administrator Utility, the Port Status Webpage displays by default. (You

KM0832 User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiSJ/T 11364-2006

KM0832 User Manual40Naming StationsTo help distinguish one KVM switch from another in cascaded installations, super administrators and administrators

Chapter 4. Administrator Utility41Setting the Webpage Session TimeoutIf the length of time that a user is idle in the KM0832 Administrator Utility ex

KM0832 User Manual42Network ConfigurationNetwork configuration is a Super Administrator function. After logging in to the KM0832 Administrator Utility

Chapter 4. Administrator Utility43IP Installer SettingYou can use the IP Installer to view and change network settings for the KM0832. The IP Install

KM0832 User Manual44System Event ReportsThe KM0832 can be configured to send an e-mail notification whenever the DHCP server assigns a new IP address

Chapter 4. Administrator Utility45Setting the Date and TimeSuper administrators can set the date and time of the KM0832, which enables the System Log

KM0832 User Manual46(Continued from previous page.)3. Under System Date & Time, select one of the following three options to set the date and time

Chapter 4. Administrator Utility47Group ManagementSuper administrators can create, modify, and delete up to 255 groups in the KM0832. (An additional

KM0832 User Manual48Adding GroupsTo add a new group:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and lo

Chapter 4. Administrator Utility49Modifying GroupsTo edit a group account:1. If you are not logged in to the KM0832 Administrator Utility, open the K

KM0832 User ManualviChapter 3.Basic OperationHot Plugging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

KM0832 User Manual50Deleting GroupsWhen you delete a group all users that are members of the group are also deleted. If you do not want to delete cert

Chapter 4. Administrator Utility51Managing Port Access Rights for GroupsSuper administrators can manage KVM port access rights for groups from the Gr

KM0832 User Manual52(Continued from previous page.)2. Click to apply the type of access rights you wish to assign for the group to each KVM port.3. Cl

Chapter 4. Administrator Utility53User ManagementUp to 1023 user accounts can be added to the KM0832 with no restriction on the number of any user ty

KM0832 User Manual54Adding UsersTo add a user account:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and

Chapter 4. Administrator Utility556. Select an account type for the user. The following table shows the permissions for each account type. (Permissio

KM0832 User Manual56(Continued from previous page.)7. Select a group membership for the user. If you do not wish to create a group membership for the

Chapter 4. Administrator Utility57Modifying UsersTo edit a user account:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0

KM0832 User Manual58Deleting UsersTo delete a user account:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page

Chapter 4. Administrator Utility59Managing Port Access Rights for UsersSuper Administrators and Administrators can manage port access rights for User

KM0832 User ManualviiSet Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71Configuring OSD User Sett

KM0832 User Manual60(Continued from previous page.)2. Click to apply the type of access rights you wish to assign for the user to each KVM port.3. Cli

Chapter 4. Administrator Utility61Port ManagementKM0832 port access rights for users and groups are set on a port-by-port basis, giving administrator

KM0832 User Manual62The Port Select Webpage is divided into two columns. Port IDs, or port numbers, are listed in the column on the left in ascending

Chapter 4. Administrator Utility633. In the Port ID column, click on a port ID to open the Port Management Webpage for that KVM port. The Port Manage

KM0832 User Manual64The Port Access area of the Port Management Webpage is used to manage port access rights for users and groups. The boxes on the le

Chapter 4. Administrator Utility65To grant port access rights to users or groups:1. If you are not logged in to the KM0832 Administrator Utility, ope

KM0832 User Manual66(Continued from previous page.)Repeat Steps 2 and 3 until you have assigned port access rights (or restrictions) for all users and

Chapter 4. Administrator Utility67Field DescriptionPort Note Type a name in the Port Note field. Port notes may be up to 15 characters long. Legal ch

KM0832 User Manual68Restoring KVM Port DefaultsClicking the Restore Defaults button at the bottom of the Port Select Webpage restores KVM port default

Chapter 4. Administrator Utility69Setting the OSD ViewAfter you create accounts for users, those users can login to the KM0832 Administrator Utility.

KM0832 User ManualviiiChapter 6.Hotkey OperationHotkey Port Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

KM0832 User Manual70View ModeMany of the OSD functions only operate on the computers that are currently listed (displayed) on the OSD main screen. Use

Chapter 4. Administrator Utility71Set ScanSelect the KVM ports that are viewed under Auto Scan mode and the duration of time that they receive the KV

KM0832 User Manual72Configuring OSD User SettingsThis function allows the user to change the account password and set up a unique working environment.

Chapter 4. Administrator Utility73Setting FunctionChange PasswordEnter the old account password. Enter a new password, and then reenter the password

KM0832 User Manual74Searching for Ports and StationsYou can search for KVM ports and cascaded stations in the KVM installation by typing all (or part)

Chapter 4. Administrator Utility75Upgrading FirmwareSuper administrators can upgrade firmware for KM0832 Matrix KVM Switches, attached console module

KM0832 User Manual76Preparing to Upgrade the FirmwareTo prepare to upgrade the firmware: Notify all users to logout of the OSD and the KM0832 Adminis

Chapter 4. Administrator Utility774. Select the check box for each module that you wish to upgrade. Or, click to clear the check box for each module

KM0832 User Manual78Upgrading Firmware via the Firmware Upgrade UtilityBefore starting the Firmware Upgrade Utility, ensure that both the host compute

Chapter 4. Administrator Utility794. Select the KM0832 for which you wish to reinstall the firmware, and then click OK. The Firmware Upgrade Utility

KM0832 User ManualixAbout This ManualThis User Manual is provided to help you get the most from your KM0832 system. It covers all aspects of installat

KM0832 User Manual80(Continued from previous page.)6. Select the Check Firmware Version check box if you wish to compare the current firmware version

Chapter 4. Administrator Utility819. After the upgrade has been completed, a screen appears to inform you that the procedure was successful:10. Click

KM0832 User Manual82Recovering from a Failed Firmware UpgradeIf a firmware upgrade procedure is aborted prematurely (due to a power outage, for exampl

Chapter 4. Administrator Utility83Replacing the Root KM0832 with a Child KM0832If you replace the root (first-level) KM0832 with a child (lower-level

KM0832 User Manual84Backing Up and Restoring SettingsSuper administrators and administrators can backup KM0832 system settings to a file and later res

Chapter 4. Administrator Utility85To back up system settings:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login p

KM0832 User Manual86To restore system configurations:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and l

Chapter 4. Administrator Utility87Viewing and Ending User SessionsThe KM0832 lists all users who are currently logged in to the KM0832 Administrator

KM0832 User Manual88To end a user session:1. If you are not logged in to the KM0832 Administrator Utility, open the KM0832 Login page and log in. The

Chapter 4. Administrator Utility89Viewing and Clearing the Log FileThe log file is a record of events that happen in the KM0832 Administrator Utility