ATEN CN8600 User Manual

DVI KVM over IPCN8600User Manualwww.aten.com

CN8600 User ManualxAbout this ManualThis User Manual is provided to help you get the most from your system. It covers all aspects of installation, con

CN8600 User Manual88Automatic Mouse Synchronization (DynaSync)Mouse DynaSync provides automatic locked-in synching of the remote and local mouse point

Chapter 5. The Client Viewer89Control Panel ConfigurationClicking the Control Panel icon brings up a dialog box that allows you to configure the items

CN8600 User Manual90Item DescriptionScreen Options If Full Screen Mode is enabled, the remote display fills the entire screen. If Full Screen Mode i

91Chapter 6AP OperationIntroductionIn addition to the browser based client viewers, the CN8600 also provides stand-alone Windows and Java applications

CN8600 User Manual92The Windows Client Connection ScreenA description of the Connection Screen is given in the following table:Item DescriptionServer

Chapter 6. AP Operation93Logging InOnce the CN8600 connects to the unit you specified, a login window appears:Provide a valid Username and Password, t

CN8600 User Manual94The Administrator UtilityThe Administrator Utility appears as a tabbed notebook. Each tab represents a different administrative fu

Chapter 6. AP Operation95The Java Client APThe Java Client AP is provided to make the CN8600 accessible to all platforms. Systems that have JRE 6 Upda

CN8600 User Manual96Logging InOnce the CN8600 connects to the unit you specified, a login window appears:Provide a valid Username and Password, then C

97Chapter 7The JavaClient ViewerIntroductionThe JavaClient Viewer makes the CN8600 accessible to all platforms that have the Java Runtime Environment

CN8600 User ManualxiConventionsThis manual uses the following conventions:Product InformationFor information about all ATEN products and how they can

CN8600 User Manual98A second or two after you click the Open Java Applet (or Open Viewer) link, the remote server’s display appears as a window on you

Chapter 7. The JavaClient Viewer99The JavaClient Control PanelThe JavaClient control panel is hidden at the top center of the screen. It becomes visib

CN8600 User Manual100Control Panel FunctionsThe Control Panel functions are described in Control Panel Functions, page 66. MacrosThe Macros icon provi

Chapter 7. The JavaClient Viewer101User MacrosUser Macros are used to perform specific actions on the remote server. To create the macro, do the follo

CN8600 User Manual102Search allows you to find previously created macros and have them listed in the large upper panel for you to play or edit.The Sea

Chapter 7. The JavaClient Viewer103Message BoardThe CN8600 supports multiple user logins, which can possibly give rise to access conflicts. To allevia

CN8600 User Manual104 The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending y

Chapter 7. The JavaClient Viewer105Virtual MediaThe Virtual Media feature allows a folder or image file on a local client computer to appear and act a

CN8600 User Manual106The On-Screen KeyboardThe CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for

Chapter 7. The JavaClient Viewer107Mouse DynaSync ModeClicking this icon selects whether synchronization of the local and remote mouse pointers is acc

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109Chapter 8Local ConsoleThe CN8600 can be accessed directly from a local console’s keyboard/mouse/monitor or via a laptop application (AP) program at

CN8600 User Manual110Laptop USB ConsoleTo use the mini USB port for Laptop USB Console (LUC) operations, set the switch at the rear panel of the CN860

Chapter 8. Local Console111Laptop USB Console Main PageAfter connecting a laptop to the CN8600’s Laptop port, logging in, and opening the AP, the Lapt

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113Chapter 9The Log FileThe Log File ScreenThe CN8600 logs all the events that take place on it. Following a reset, it writes them to a log file, whic

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115Chapter 10The Log ServerThe Log Server is a Windows-based administrative utility that records all the events that take place on selected CN8600 uni

CN8600 User Manual116Note: 1. The MAC address of the Log Server computer must be specified in the ANMS settings – see Log Server, page 37 for details.

Chapter 10. The Log Server117ConfigureThe Configure menu contains three items: Add, Edit, and Delete. They are used to add new CN8600 units to the CN8

1Chapter 1IntroductionOverviewThe CN8600 is a cost-efficient over-IP device that provides secure KVM (keyboard, video and mouse) server management ove

CN8600 User Manual118EventsThe Events Menu has two items: Search and Maintenance.SearchSearch allows you to search for events containing specific word

Chapter 10. The Log Server119MaintenanceThis function allows the administrator to perform manual maintenance of the database, such as erasing specifie

CN8600 User Manual120HelpFrom the Help Menu, click Contents to access the online Windows Help file. The help file contains instructions about how to s

Chapter 10. The Log Server121The List PanelThe List panel contains six fields:The Tick PanelThe lower panel displays tick information for the currentl

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123AppendixSafety InstructionsGeneral This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow a

CN8600 User Manual124extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

Appendix125Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the ful

CN8600 User Manual126Technical SupportInternational For online technical support – including troubleshooting, documentation, and software updates: ht

Appendix127IP Address DeterminationIf you are an administrator logging in for the first time, you need to access the CN8600 in order to give it an IP

CN8600 User Manual2The CN8600 functions as a Virtual Remote Desktop. A client software for viewing remote consoles allows access to, and control of, t

CN8600 User Manual1283. In the screen that appears, press F1 to set the IP address. Proceed to step 4. Press F2 to enable the CN8600 to authenticate u

Appendix1295. From the list, select DHCP: Enable and hit the space bar to toggle enabling or disabling the DHCP server. It should change to DHCP: Dis

CN8600 User Manual1302. Select the CN8600 in the Device List.Note: 1. If the list is empty, or your device doesn't appear, click Enumerate to ref

Appendix1313. Assign a fixed IP address for the CN8600 that is suitable for the network segment that it resides on.4. After you log out, reset your c

CN8600 User Manual132IPv6At present, the CN8600 supports two IPv6 address protocols: Link Local IPv6 Address, and IPv6 Stateless AutoconfigurationLink

Appendix133IPv6 Stateless AutoconfigurationIf the CN8600’s network environment contains a device (such as a router) that supports the IPv6 Stateless

CN8600 User Manual134Port ForwardingFor devices located behind a router, port forwarding allows the router to pass data coming in over a specific port

Appendix135Keyboard EmulationThe PC compatible (101/104 key) keyboard can emulate the functions of the Sun and Mac keyboards. The emulation mappings

CN8600 User Manual136Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform yo

Appendix137Installing the CertificateTo install the certificate, do the following:3. In the Security Alert dialog box, click View Certificate. The Ce

Chapter 1. Introduction3Features and BenefitsThe features and benefits provided by a CN8600 deployment are described in the following table:Features B

CN8600 User Manual1387. Next, click Finish to complete the installation; then click OK to close the dialog box.Certificate TrustedThe certificate is n

Appendix139Mismatch ConsiderationsIf the site name or IP address used for generating the certificate no longer matches the current address of the CN8

CN8600 User Manual140Self-Signed Private CertificatesIf you wish to create your own self-signed encryption key and certificate, a free utility – opens

Appendix141TroubleshootingGeneral OperationProblem ResolutionErratic operation The CN8600 needs to be started before the KVM switch1. If the CN8600 i

CN8600 User Manual142WindowsProblem ResolutionWhen I log in, the browser generates a CA Root certificate is not trusted, or a Certificate Error respon

Appendix143JavaFor mouse synchronization problems, see Macros, page 100, Mouse DynaSync Mode, page 107, and Sun / Linux, page 147. For other problems

CN8600 User Manual144Sun Systems* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA

Appendix145Mac SystemsThe Log ServerProblem ResolutionThe local and remote mouse pointers do not sync.There are two USB I/O settings for the Mac: Mac

CN8600 User Manual146Additional Mouse Synchronization ProceduresIf the mouse synchronization procedures mentioned in the manual fail to resolve mouse

Appendix147b) Click the Pointer Options tabc) Set the mouse speed to the middle position (6 units in from the left)d) Disable Enhance Pointer Precisi

CN8600 User Manual4Redundant LAN using one IPMAC addressSupports Network Interface Card (NIC) with backup function. Once the primary network connectio

CN8600 User Manual148Virtual Media SupportWinClient ActiveX Viewer / WinClient AP IDE CDROM/DVD-ROM Drives – Read Only IDE Hard Drives – Read Only

Appendix149Administrator Login FailureIf you are unable to perform an Administrator login (because the Username and Password information has become c

CN8600 User Manual150SpecificationsFunction SpecificationConnectors Console PortsKB 1 x USB Type A Female (White)Video 1 x DVI-D Female (White)Mouse 1

Appendix151Limited WarrantyATEN warrants this product against defects in material or workmanship for a period of one (1) year from the date of purcha

Chapter 1. Introduction5System RequirementsRemote User ComputersRemote user computers (also referred to as client computers) are the ones the users lo

CN8600 User Manual6Cables A custom USB KVM cable set to link the CN8600 to a server or KVM switch are provided with this package. Custom KVM cable s

Chapter 1. Introduction7VideoOnly the following non-interlaced video signals are supported:Operating Systems Supported operating systems for remote u

CN8600 User ManualiiFCC, CE InformationFEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply wi

CN8600 User Manual8BrowsersSupported browsers for users that log into the CN8600 include the following:* See Mac Systems, page 145, for further inform

Chapter 1. Introduction9ComponentsFront ViewNo. Component Description1 Reset button Press the Reset button for more than three (3) seconds to revert t

CN8600 User Manual10Rear ViewNo. Component Description1 Grounding Terminal The wire used to ground the unit connects here.2 Control Port This port onl

Chapter 1. Introduction119 Virtual Media / Laptop USB Console (LUC) SwitchUse this switch to select how the mini USB port operates, whether as a Virtu

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13Chapter 2Hardware SetupStacking and Rack MountingStackingThe CN8600 can be placed on any appropriate level surface that can safely support its weigh

CN8600 User Manual14Rack / Wall MountingThe CN8600 can be installed in most standard 19" (1U) racks or mounted to a wall. To rack mount the unit

Chapter 2. Hardware Setup15InstallationTo install the CN8600, refer to the installation diagrams on the following pages (the numbers correspond to the

CN8600 User Manual16Note: Dual power operation is optional – the second power source is for back-up; a second power adapter requires a separate purcha

17Chapter 3Browser LoginThe CN8600 can be accessed either from an Internet type browser, or via the following methods: Windows Client (see The Client

CN8600 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s

CN8600 User Manual18(Continued from previous page.)2. A Security Alert screen (or dialog box) appears. Accept the certificate – it can be trusted. (Se

Chapter 3. Browser Login19Main ScreenAfter you have successfully logged in, the CN8600 Main screen appears:The Main screen consists of the user menu i

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21Chapter 4ConfigurationIntroductionThe administration utilities, represented by the links and icons located at the left panel of the CN8600 web page,

CN8600 User Manual22Basic SettingThe following sections describe the screens under Basic Setting, which enable users to view or edit user information

Chapter 4. Configuration23Permissions Click to place/remove a check mark next to an item to grant/withhold access to that aspect of the CN8600’s opera

CN8600 User Manual24SessionsThe Sessions screen lets the administrator see at a glance all the users currently logged into the CN8600, and provides in

Chapter 4. Configuration25MaintenanceThe Maintenance screen allows the Administrator to upgrade the CN8600’s firmware, view the monitor’s EDID, backup

CN8600 User Manual265. After the upload completes, a message appears on the screen to inform you that the operations succeeded. Click Logout at the bo

Chapter 4. Configuration27Backup / RestoreThe Backup / Restore screen gives you the ability to back up the CN8600’s configuration and user profile inf

CN8600 User ManualivPackage ContentsThe CN8600 package consists of: 1 CN8600 DVI KVM over IP 1 Custom KVM Cable Set 1 USB 2.0 Virtual Media Cable

CN8600 User Manual28(Continued from previous page.)3. When the browser asks what you want to do with the file, select Save to disk; then save it in a

Chapter 4. Configuration29Ping HostThe Ping Host section enables you to ping an IP address. Enter the IP address/Hostname then click Ping.

CN8600 User Manual30Advanced SettingThe following sections describe the administration utilities covered under Advanced Setting, including the Device

Chapter 4. Configuration31NetworkThe Network screen is used to specify the CN8600's network environment.

CN8600 User Manual32IP InstallerThe IP Installer is an external Windows-based utility for assigning IP addresses to the CN8600. Click one of the radio

Chapter 4. Configuration33Redundant NICA Redundant NIC ensures that the CN8600 is always online by switching to another network adapter in case the pr

CN8600 User Manual34IPv6 SettingsThe CN8600 can either have its IPv6 address assigned dynamically at bootup (DHCP), or it can be given a fixed IPv6 ad

Chapter 4. Configuration35ANMSThe Advanced Network Management Settings screen allows you to set up login authentication and authorization management f

CN8600 User Manual36SMTP SettingsTo have the CN8600 email reports from the SMTP server to you, do the following:1. Check Enable report from the follow

Chapter 4. Configuration37Log ServerImportant transactions that occur on the CN8600, such as logins and internal status messages, are kept in an autom

CN8600 User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiUser Informatio

CN8600 User Manual38AuthenticationThe CN8600 allows log in authentication and authorization through external programs. This screen lets you configure

Chapter 4. Configuration39LDAP SettingsTo allow authentication and authorization via LDAP or LDAPS, the Active Directory’s LDAP Schema must be extende

CN8600 User Manual40The Permission Attribute Value (for RADIUS and LDAP)The attribute value for permission is made up of two parts: 1) the IP address

Chapter 4. Configuration41CC Management SettingsTo allow authorization for the CN8600 through a CC (Control Center) server, check Enable and fill in t

CN8600 User Manual42 Timeout - Sets the amount of time (in minutes) that a remote computer must wait before attempting to login again after it has ex

Chapter 4. Configuration43Adding FiltersTo add an IP filter, do the following:1. Click Add. Key in the IP address range you want to filter, and click

CN8600 User Manual44Deleting FiltersTo delete a filter, select it in the IP Filter or MAC Filter list box and click Delete.The Filter section also let

Chapter 4. Configuration45Account PolicySet the parameters for the username and password. Minimum Username Length: Enter the minimum number (0 - 16)

CN8600 User Manual46ModeUse this section to set the working mode parameters. Enable ICMP so that the CN8600 can be pinged. If it is not enabled, the

Chapter 4. Configuration47Private CertificateWhen logging in over a secure (SSL) connection, a signed certificate is used to verify that the user is l

CN8600 User ManualviMaintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Upgrade Main Firmware . . .

CN8600 User Manual48Importing the Private CertificateTo import the private certificate, do the following:1. Click Browse to the right of Private Key;

Chapter 4. Configuration493. After filling in the form (all fields are required), click Create.A self-signed certificate based on the information you

CN8600 User Manual50Console ManagementThis section discusses methods of opening the CN8600 console via OOBC or serial connection.OOBCIn case the CN860

Chapter 4. Configuration51Dial OutFor the dial out function, you must establish an account with an Internet Service Provider, and use a modem to dial

CN8600 User Manual52 PPP online time specifies how long you want the ISP connection to last before terminating the session and hanging up the modem.

Chapter 4. Configuration53Serial ConsoleTo configure the CN8600 to interact with the connected serial device, you need to set its parameters to match

CN8600 User Manual54Note: None is only supported for baud rates of 9600 and lower. For baud rates greater than 9600, you must choose Hardware or XON/X

Chapter 4. Configuration55Date / Time Select the month from the drop-down list-box. Click < or > to move backward or forward by one year incre

CN8600 User Manual56CustomizationUse this section to edit the device settings. If Force All to Grayscale is enabled, the remote displays of all devic

Chapter 4. Configuration57 Multiuser Mode: Defines how a port is to be accessed when multiple users have logged on, as follows: Exclusive: The first

CN8600 User ManualviiHotkeys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68User Macros . . . . . . . . .

CN8600 User Manual58PreferencesThe following sections describe the administration utilities covered on this section, including the User Preferences, L

Chapter 4. Configuration59PasswordChange your password using the following fields: Old Password: Key in the old password. New Password: Key in the n

CN8600 User Manual60Remote ConsoleThe preview in this screen shows a snapshot of the server’s display, as follows:Clicking Refresh updates the snapsho

Chapter 4. Configuration61DownloadThe Download page lets you download the standalone Windows Client AP, Java client AP and Log Server AP.1. Click the

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63Chapter 5The Client ViewerStarting UpThe Client Viewer is available when you log into the CN8600 web GUI using a browser. After you log in (see Logg

CN8600 User Manual64NavigationYou can work on the remote system via the screen display on your monitor just as if it were your local system. You can

Chapter 5. The Client Viewer65 By default, the left of the top text row shows the video resolution of the remote display. As the mouse pointer moves

CN8600 User Manual66Control Panel FunctionsThe Control Panel functions are described in the table below.Note: Clicking the T button at the top right o

Chapter 5. The Client Viewer67Click to toggle the remote display between color and grayscale.Click to bring up the Virtual Media dialog box. The icon

CN8600 User ManualviiiThe On-Screen Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106Mouse Pointer Type . . . . . . . . .

CN8600 User Manual68MacrosThe Macros icon provides access to three functions found in the Macros dialog box: Hotkeys, User Macros, and System Macros.

Chapter 5. The Client Viewer69If you find the default Hotkey combinations inconvenient, you can reconfigure them as follows:1. Highlight an Action, th

CN8600 User Manual70User MacrosUser Macros are used to perform specific actions on the remote server. To create the macro, do the following:1. Select

Chapter 5. The Client Viewer712. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:3. Click Recor

CN8600 User Manual72 Clicking Cancel cancels all keystrokes. When you have finished, click Stop. This is the equivalent of clicking Done in Step 5.N

Chapter 5. The Client Viewer73If you run the macro from this dialog box, you have the option of specifying how the macro runs. If you choose Play Wit

CN8600 User Manual743. By opening this dialog box and clicking Play.Note: User Macros are stored on the Local Client computer of each user. Therefore

Chapter 5. The Client Viewer752. In the dialog box that comes up, replace the “New Macro” text with a name of your choice for the macro:3. Click Recor

CN8600 User Manual764. If you haven’t brought up the Show dialog, click Done when you have finished recording your macro. You return to the Macros dia

Chapter 5. The Client Viewer77Video SettingsThe Video Settings dialog box allows you to adjust the placement and picture quality of the remote screen

CN8600 User ManualixLink Local IPv6 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132IPv6 Stateless Autoconfiguration .

CN8600 User Manual78Gamma AdjustmentIf it is necessary to correct the gamma level for the remote video display, use the Gamma function of the Video Ad

Chapter 5. The Client Viewer79Click OK to save your changes and close the dialog box.Click Cancel to abandon your changes and close the dialog box.Not

CN8600 User Manual80The Message BoardTo alleviate the possibility of access conflicts resulting from multiple user logins, the CN8600 provides a messa

Chapter 5. The Client Viewer81Message Display PanelMessages that users post to the board - as well as system messages - display in this panel. If you

CN8600 User Manual82Virtual MediaThe Virtual Media feature allows a drive, folder, image file, or removable disk on a local client computer to appear

Chapter 5. The Client Viewer832. Click Add; then select the media source.Depending on your selection, additional dialog boxes appear enabling you to s

CN8600 User Manual845. To remove an entry from the list, highlight it and click Remove.6. After you have made your media source selections, click Moun

Chapter 5. The Client Viewer85Smart Card ReaderNote: This feature is only available when using the WinClient Viewer or the Windows Client AP.The smart

CN8600 User Manual86The On-Screen KeyboardThe CN8600 supports an on-screen keyboard, available in multiple languages, with all the standard keys for e

Chapter 5. The Client Viewer87To display/hide the expanded keyboard keys, click the arrow to the right of the language list arrow.Mouse Pointer TypeTh