ATEN CS661 User Manual download pdf (Page 17)

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Troubleshooting

Issue Answer

Does the CS661

support control

from the Remote

computer/laptop?

No, the CS661 only supports the Local computer/

laptop controlling the Remote computer/laptop. If

you wish to use the other computer/laptop to

control both, simply plug in the CS661 the other

way round.

Note: If you plug in CS661 the other way round,

the Local computer/laptop will become the Remote

computer/laptop, and vice versa.

Does the CS661

support different

language OS for

the Local and

Remote systems?

All the CS661’s KVM and file management

functions are supported between different

language OS. However, text typed by the Local PC

only supports the Local OS language and English

ASCII.

For example, if the Local OS language is English

and the Remote OS language is Japanese, all of

the CS661’s features are supported. However,

only English can be keyed by the Local console

into the Remote desktop window and GUI.

Does the CS661

work with Mac or

Linux OS?

No, the current version of the CS661 only supports

Windows 2000 or higher, XP, and Vista.

When connecting

a USB 2.0 mass

storage device to

the CS661’s hub

port, it does not

work.

When connecting USB 2.0 mass storage devices

to the CS661’s USB 2.0 hub, it is recommended

that the external power adapter supplied with the

device is used. If the USB 2.0 device was not

supplied with an external power adapter, plug in all

of the device’s USB connectors.

When I plug a

USB 2.0 device

into the USB port

on the CS661, I

don’t see it on my

screen.

If the Remote screen is displayed on your Local

computer/laptop, you will not see the USB device.

You need to minimize it and go to the Local

screen, where you will be able to see and manage

the USB device, including file copying from the

Local computer/laptop only.

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