ATEN CS-1762 User Manual download pdf (Page 42)

CS-1762 / CS-1764 User Manual

Troubleshooting

Symptom Possible Cause Action

Erratic behavior. Unit not receiving

enough power.

Use a DC 5V power adapter if you

are not already using one. If you are

already using a power adapter,

check that it matches the system

specifications (DC 5V), and that it is

plugged in and functioning properly.

Keyboard and/or

mouse need to be

reset.

Unplug the cable(s) from the console

port(s), then plug it/them back in.

No connection to the

computer.

Check the cable from the switch to

the computer to make sure it is

properly connected.

KVM switch needs to

be reset.

Power off all devices on the

installation (see Before you Begin,

page 9); power off the KVM switch;

wait five seconds; then power up.

USB devices not

responding.

USB ports need to be

reset.

Unplug the device’s USB cable from

the USB port on the switch’s rear

panel, then plug it back in.

Use the USB Reset hotkey

combination (see page 20), to reset

the USB ports.

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ATEN CS-1762 User Manual Page 42