ATEN CS-914 User Manual download pdf (Page 13)

Symptom Possible Cause Action

Mouse Not

Detected, or

Does Not

Respond

Correctly.**

Loose cables Check all mouse cable connections

to make sure they are completely

seated in their sockets

Use of Mouse Port

Adapters.

This unit is designed to only work with

PS/2 mice and computers with PS/2

type mouse ports. PS/2 mouse

signals and serial mouse signals are

different - adapters will not convert

the signals - therefore, the computer

must be equipped with a PS/2 type

mouse port. Serial mouse ports with

adapters cannot be used.

Mouse needs to be

reset.

Unplug the mouse from the Console

Keyboard Port, then plug it back in.

Master View needs to

be reset.

Turn off the computers; wait five

seconds; then turn the computers

back on.

Mouse set to Serial

Mode.

Some mice can be set to act as either

a PS/2 or serial mouse. Make sure

the mouse is set to PS/2 mode.

Incorret

Mouse Driver

Check your Device Manager to be

sure that the correct driver for your

mouse (obtained from the

manufacturer, or supplied by the

operating system), has been

installed.

Because of the wide variety of mouse

driver standards for the modern

series of mice (the ones with the

extra buttons and wheels), the

CS-914 only supports all the extra

features of the Microsoft Intellimouse.

It supports the scrollwheel function of

most other mice.

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2001 - 02 -07

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