ATEN CN8000 User Manual

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Summary of Contents

Page 1 - User Manual

KVM On the NETTMCN8000User Manualwww.aten.comcn8000.book Page i Tuesday, July 1, 2008 4:18 PM

Page 2 - SJ/T 11364-2006

CN8000 User ManualxAbout this ManualThis User Manual is provided to help you get the most from your c/c system. It covers all aspects of installation,

Page 3 - User Information

CN8000 User Manual88Install the Active Directory Schema Snap-inTo install the Active Directory Schema Snap-in, do the following:1. Open a Command Prom

Page 4 - Package Contents

10. LDAP Server Configuration89Extend and Update the Active Directory SchemaTo extend and update the Active Directory Schema, do the following 3 proc

Page 5 - Contents

CN8000 User Manual90(Continued from previous page.)e) Fill in the dialog box to match the entries shown below, then click OK to complete step 1 of the

Page 6 - 5. The Windows Client

10. LDAP Server Configuration91(Continued from previous page.)c) In the right panel, right-click person:d) Select Properties; the person Properties d

Page 7 - 9. AP Operation

CN8000 User Manual92(Continued from previous page.)e) On the Attributes page, click Add:f) In the list that comes up, select permission, then click OK

Page 8 - 10.LDAP Server Configuration

10. LDAP Server Configuration933. Edit Active Directory Users With the Extended Schema:a) Run ADSI Edit. (Installed as part of the Support Tools.)b)

Page 9

CN8000 User Manual94(Continued from previous page.)e) On the Attribute Editor page of the dialog box that appears, select permission from the list.f)

Page 10 - About this Manual

10. LDAP Server Configuration95(Continued from previous page.)g) Key in the desired CN8000 permission attribute values (see The Permission Attribute

Page 11 - Product Information

CN8000 User Manual96The Permission Attribute ValueThe attribute value for permission is made up of two parts: 1) the IP address of the CN8000 a user w

Page 12

10. LDAP Server Configuration97Permission ExamplesAccess rights examples are given in the table, below:User String MeaningUser1 10.0.0.166&w,v 1.

Page 13 - Introduction

CN8000 User ManualxiConventionsThis manual uses the following conventions:Product InformationFor information about all ATEN products and how they can

Page 14

CN8000 User Manual98OpenLDAPOpenLDAP is an Open source LDAP server designed for Unix platforms. A Windows version can be downloaded from:http://downlo

Page 15 - Features

10. LDAP Server Configuration99OpenLDAP Server ConfigurationThe main OpenLDAP configuration file, slapd.conf, has to be customized before launching t

Page 16 - System Requirements

CN8000 User Manual100Starting the OpenLDAP ServerTo start the OpenLDAP Server, run slapd (the OpenLDAP Server executable file) from the command line.

Page 17

10. LDAP Server Configuration101Customizing the OpenLDAP SchemaThe schema that slapd uses may be extended to support additional syntaxes, matching ru

Page 18 - Operating Systems

CN8000 User Manual102LDAP DIT Design and LDIF FileLDAP Data StructureAn LDAP Directory stores information in a tree structure known as the Directory I

Page 19 - Virtual Media Support

10. LDAP Server Configuration103(Continued from previous page.)DIT CreationThe LDAP Data Interchange Format (LDIF) is used to represent LDAP entries

Page 20 - Components

CN8000 User Manual104The following figure illustrates an LDIF file that defines the OpenLDAP group for the CN8000.(Continues on next page.)cn8000.book

Page 21 - Rear View

10. LDAP Server Configuration105(Continued from previous page.)Using the New SchemaTo use the new schema, do the following:1. Save the new schema fil

Page 22 - Custom Console Cable

CN8000 User Manual106This Page Intentionally Left Blankcn8000.book Page 106 Tuesday, July 1, 2008 4:18 PM

Page 23 - Hardware Setup

107AppendixSafety InstructionsGeneral Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on

Page 24 - DIN Rail Mounting

CN8000 User ManualxiiThis Page Intentionally Left Blankcn8000.book Page xii Tuesday, July 1, 2008 4:18 PM

Page 25 - Installation

CN8000 User Manual108extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

Page 26

Appendix109Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full

Page 27 - Browser Login

CN8000 User Manual110Technical SupportInternationalNorth AmericaWhen you contact us, please have the following information ready beforehand: Product

Page 28

Appendix111IP Address DeterminationIf you are an administrator logging in for the first time, you need to access the CN8000 in order to give it an IP

Page 29 - 3. Browser Login

CN8000 User Manual1124. Select either Obtain an IP address automatically (DHCP), or Specify an IP address. If you chose the latter, fill the IP Addres

Page 30 - Screen Elements

Appendix113Port ForwardingFor devices located behind a router, port forwarding allows the router to pass data coming in over a specific port to a spec

Page 31 - Administration Icons

CN8000 User Manual114PPP Modem OperationBasic SetupIn addition to the browser and AP methods, the CN8000 can also be accessed through its RS-232 port

Page 32 - Remote Console Preview

Appendix115Connection Setup Example (Windows XP)To set up a dial-in connection to the CN8000 under Windows XP, do the following:1. From the Start menu

Page 33 - Administration

CN8000 User Manual116TroubleshootingGeneral OperationProblem ResolutionErratic operation The CN8000 needs to be started before the KVM switch1. If the

Page 34

Appendix117WindowsMac SystemsProblem ResolutionWindows Client won't connect to the CN8000.DirectX 7.0 or higher must be installed on your compute

Page 35 - Access Ports

1Chapter 1IntroductionOverviewThe CN8000 is a control unit that provides “over-IP” capability to KVM switches that do not have built in over-IP functi

Page 36 - DNS Server

CN8000 User Manual118JavaFor mouse synchronization problems, see Hotkey Setup, page 56, AutoSync, page 58, and Sun / Linux, page 121. For other proble

Page 37 - Finishing Up

Appendix119Sun Systems* These solutions work for most common Sun VGA cards. If using them fails to resolve the problem, consult the Sun VGA card'

Page 38 - Security

CN8000 User Manual120Additional Mouse Synchronization ProceduresIf the mouse synchronization procedures mentioned in the manual fail to resolve mouse

Page 39 - Filtering

Appendix121b) Click the Pointer Options tabc) Set the mouse speed to the middle position (6 units in from the left)d) Disable Enhance Pointer Precisio

Page 40

CN8000 User Manual122Trusted CertificatesOverviewWhen you try to log in to the device from your browser, a Security Alert message appears to inform yo

Page 41 - RADIUS Settings

Appendix123Installing the CertificateTo install the certificate, do the following:5. In the Security Alert dialog box, click View Certificate. The Cer

Page 42 - CC Management Settings

CN8000 User Manual1249. Next, click Finish to complete the installation; then click OK to close the dialog box.Certificate TrustedThe certificate is n

Page 43

Appendix125Administrator Login FailureIf you are unable to perform an Administrator login (because the Username and Password information has become co

Page 44 - Log Server Settings

CN8000 User Manual126Specifications1Power Over the NETFunction SpecificationConnectors Console 1 x SPHD-18 Male (Yellow)KVM (Computer) 1 x SPHD-15 Fem

Page 45 - User Management

Appendix127About SPHD ConnectorsLimited WarrantyALTUSEN warrants this product against defects in material or workmanship for a period of one (1) year

Page 46

CN8000 User Manual2With its advanced security features, the CN8000 is the fastest, most reliable, most cost effective way to remotely access and manag

Page 47 - Customization

CN8000 User Manual128This Page Intentionally Left Blankcn8000.book Page 128 Tuesday, July 1, 2008 4:18 PM

Page 48

129IndexAAccess Ports, 23Active DirectoryLDAP configuration, 87Administration, 21ANMS, 29Customization, 35Filtering, 27Firmware upgrading, 38General,

Page 49

CN8000 User Manual130IInstallation, 13Invalid login, 17IPAddress determination, 111Filtering, 27JJava AppletNavigation, 54Java ClientAP Version, 85LLD

Page 50 - Maintenance

131SSafety InstructionsGeneral, 107Rack Mounting, 109Screen Elements, 18Security, 26Serial number, 74, 85Settings NotebookANMS, 81Customization, 83Ge

Page 51 - 4. Administration

1. Introduction3Features Provides over-IP capability to KVM switches that do not have built in over-IP functionality Virtual media via USB 2.0 data

Page 52

CN8000 User Manual4System RequirementsGeneral For best results we recommend that the computers used to access the CN8000 control unit have at least a

Page 53 - The Windows Client

1. Introduction5Cables Two custom KVM cable sets (1 USB; 1 PS/2) to link the CN8000 to a server or KVM switch are provided with this package. Custo

Page 54 - Navigation

CN8000 User Manual6Operating Systems Supported operating systems for servers that connect to the CN8000 are shown in the table, below: Supported ope

Page 55

1. Introduction7BrowsersSupported browsers for users that log into the CN8000 include the following:Virtual Media Support USB CDROM/DVD-ROM Drives

Page 56 - Hotkey Setup

CN8000 User ManualiiFCC InformationThis is an FCC Class A product. In a domestic environment this product may cause radio interference in which case t

Page 57 - 5. The Windows Client

CN8000 User Manual8ComponentsFront ViewNo. Component Description1 LAN Port The Cat 5e cable that connects the CN8000 to the LAN, WAN, or Internet plug

Page 58 - Video Settings

1. Introduction9Rear ViewNo. Component Description1 Power Jack The power adapter cable plugs in here.2 Virtual Media Port The cable that connects the

Page 59 - Virtual Media

CN8000 User Manual10Custom KVM CablesNote: The advantage of using a USB cable is that it allows automatic locked-in mouse synchronization. See Mouse S

Page 60

11Chapter 2Hardware SetupMountingRack MountingFor convenience and flexibility, the CN8000 can be mounted on a system rack. To rack mount the unit do t

Page 61 - The Message Board

CN8000 User Manual123. Screw the bracket into any convenient location on the rack.Note: Rack screws are not provided. Use screws that are appropriate

Page 62

2. Hardware Setup13InstallationCabling UpTo install the CN8000, refer to the installation diagrams on the next page (the numbers correspond to the nu

Page 63

CN8000 User Manual14 4KVM Switch253121cn8000.book Page 14 Tuesday, July 1, 2008 4:18 PM

Page 64 - Lock LEDs

15Chapter 3Browser LoginThe CN8000 can be accessed either from an internet type browser, via Windows and Java application (AP) program, or by PPP mode

Page 65 - The Java Applet

CN8000 User Manual16(Continued from previous page.)2. A Security Alert dialog box appears.Accept the certificate – it can be trusted. (See Trusted Cer

Page 66 - The Java Applet Control Panel

3. Browser Login17The CN8000 login page appears:3. Provide a valid Username and Password (set by the CN8000 administrator), then click Login to conti

Page 67

CN8000 User ManualiiiUser InformationOnline RegistrationBe sure to register your product at our online support center:Telephone SupportFor telephone s

Page 68

CN8000 User Manual18After you have successfully logged in, the CN8000 Main Screen appears:Screen ElementsThe Main Screen consists of Utility icons arr

Page 69 - 6. The Java Applet

3. Browser Login19(Continued from previous page.)Utility IconsThe icons arranged down the left side perform the following functions:Administration Ic

Page 70

CN8000 User Manual20Remote Console PreviewThe main portion of the screen shows a snapshot of the server’s display.The active elements of the Remote Co

Page 71 - Message Board

21Chapter 4AdministrationIntroductionThe administration utilities, represented by the icons located across the top of the CN8000 web page, are used to

Page 72

CN8000 User Manual22GeneralThe General page is the first of the Administration pages, and provides information about the CN8000's status.An expla

Page 73 - Ctrl+Alt+Del

4. Administration23NetworkThe Network dialog is used to specify the CN8000's network environment.Access PortsIf a firewall is being used, the Ad

Page 74

CN8000 User Manual24IP AddressThe CN8000 can either have its IP address assigned dynamically at bootup (DHCP), or it can be given a fixed IP address.

Page 75 - The Log File

4. Administration25(Continued from previous page.)IP Installer SettingsAn IP Installer utility (IPInstaller.exe) is provided on the software CD that

Page 76

CN8000 User Manual26SecurityThe Security page is used to control access to the CN8000.Overview IP and MAC Filters control access to the CN8000 based

Page 77

4. Administration27FilteringTo enable IP and/or MAC filtering, Click to put a check mark in the IP Filter Enable and/or MAC Filter Enable checkbox. T

Page 78 - Starting Up

CN8000 User ManualivPackage ContentsThe basic CN8000 package consists of: 1 CN8000 KVM On the NETTM Switch 2 Custom KVM Cable Sets 1 Custom Console

Page 79 - The Menu Bar

CN8000 User Manual28To delete a filter, select it and click Remove.To modify a filter, select it and click Edit. The Edit dialog box is similar to the

Page 80

4. Administration29ANMSThe Advanced Network Management Settings dialog box allows you to set up login authentication and authorization management fro

Page 81

CN8000 User Manual30(Continued from previous page.)6. On the RADIUS server, set the access rights for each user according to the information in the ta

Page 82

4. Administration31LDAP / LDAPS Authentication and Authorization SettingsTo allow authentication and authorization for the CN8000 via LDAP / LDAPS, r

Page 83 - The Log Server Main Screen

CN8000 User Manual32Log Server SettingsImportant transactions that occur on the CN8000, such as logins and internal status messages, are kept in an au

Page 84 - The Tick Panel

4. Administration33User ManagementThe User Management page is used to create and manage user profiles. Up to 64 user profiles can be established. To

Page 85 - AP Operation

CN8000 User Manual34(Continued from previous page.)An explanation of the profile items is given in the table below: The Reset button clears all the i

Page 86

4. Administration35CustomizationThe Customization page allows the Administrator to set Timeout, Login failure, and Working mode parameters.An explana

Page 87

CN8000 User Manual36(Continued from previous page.)(Continues on next page.)Item ExplanationWorking ModeEnable ICMPIf ICMP is enabled, the CN8000 can

Page 88 - Logging In

4. Administration37(Continued from previous page.)Parameter ExplanationUSB IO SettingsOS When connecting to a computer or KVM switch with the USB con

Page 89

CN8000 User ManualvContentsFCC Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iiRoHS. . . . . .

Page 90 - The Administrator Utility

CN8000 User Manual38MaintenanceThe Maintenance page allows the Administrator to upgrade the CN8000’s firmware, and to backup and restore the CN8000’s

Page 91 - 9. AP Operation

4. Administration39Backup Configuration / User AccountsThe Backup Configuration / User Accounts section of the page gives you the ability to back up

Page 92

CN8000 User Manual40Restore Configuration / User AccountsSaved Configuration / User Accounts information can be restored with the Restore Configuratio

Page 93

41Chapter 5The Windows ClientStarting UpTo start the Windows client, after you log in (see Logging In, page 15), click the Open Windows Client link on

Page 94

CN8000 User Manual42NavigationYou can work on the remote system via the screen display on your monitor just as if it were your local system. You can

Page 95

5. The Windows Client43The functions that the icons perform is described in the table below.:Icon FunctionClick to bring up the Hotkey setup dialog b

Page 96 - Upgrading the Firmware

CN8000 User Manual44Hotkey SetupVarious actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility i

Page 97 - The AP Java Client

5. The Windows Client45Configuring the HotkeysIf you find the default Hotkey combinations inconvenient, you can configure them by following these ste

Page 98

CN8000 User Manual46Video SettingsThe Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displa

Page 99 - LDAP Server Configuration

5. The Windows Client47GrayscaleClick this button to toggle the remote display between grayscale and color.Virtual MediaThe CN8000’s virtual media fe

Page 100 - → Shortcut

CN8000 User Manualvi4. AdministrationIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21Ge

Page 101 - → Attribute

CN8000 User Manual483. After you have made your media source selection, click Start. The device (or image file) that you have selected is then redirec

Page 102 - CN8000 User Manual

5. The Windows Client49Virtual Media IconsThe Virtual Media icon on the Windows Client Control Panel changes, depending on the type of drive used, as

Page 103 - (Continues on next page.)

CN8000 User Manual50(Continued from previous page.)The Button BarThe buttons on the Button Bar are toggles. Their actions are described in the table b

Page 104

5. The Windows Client51Message Display PanelMessages that users post to the board - as well as system messages - display in this panel. If you disabl

Page 105

CN8000 User Manual52On-Screen KeyboardThe CN8000 supports an on-screen keyboard, available in multiple languages. Click on the arrow to the right of t

Page 106

53Chapter 6The Java AppletIntroductionThe Java Applet makes the CN8000 accessible to all platforms that have the Java Runtime Environment (JRE) instal

Page 107

CN8000 User Manual54NavigationYou can work on the remote system via the screen display on your monitor just as if it were your local system. You can

Page 108 - Permission String Characters

6. The Java Applet55(Continued from previous page.)The functions that the icons perform is described in the table below:The Java Applet Control Panel

Page 109 - Permission Examples

CN8000 User Manual56Hotkey SetupVarious actions related to manipulating the remote server can be accomplished with hotkeys. The Hotkey Setup utility i

Page 110 - OpenLDAP

6. The Java Applet57Configuring the HotkeysIf you find the default Hotkey combinations inconvenient, you can reconfigure them by following these step

Page 111 - OpenLDAP Server Configuration

CN8000 User Manualvii6. The Java AppletIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Page 112 - Starting the OpenLDAP Server

CN8000 User Manual58Video SettingsThe Video settings dialog box allows you to adjust the placement and picture quality of the remote screen (as displa

Page 113

6. The Java Applet59GrayscaleClick this button to toggle the remote display between grayscale and color.Message BoardThe CN8000 supports multiple use

Page 114 - LDAP DIT Design and LDIF File

CN8000 User Manual60 The names of all the logged in users appear in the User List panel. Select the users that you want to post to before sending yo

Page 115

6. The Java Applet61Ctrl+Alt+DelClicking this button sends a Ctrl+Alt+Del signal to the remote system.On-Screen KeyboardThe CN8000 supports an on-scr

Page 116

CN8000 User Manual62Lock LEDsThe Lock Key LEDs show the Num Lock, Caps Lock, and Scroll Lock status of the remote computer. When the lock state is Of

Page 117 - Using the New Schema

63Chapter 7The Log FileThe Log File ScreenThe CN8000 logs all the events that take place on it. Following a reset, it writes them to a log file, which

Page 118

CN8000 User Manual64(Continued from previous page.)A maximum of 512 events are kept in the log file. As new events are recorded, they are placed at th

Page 119 - Appendix

65Chapter 8The Log ServerThe Windows-based Log Server is an administrative utility that records all the events that take place on selected CN8000 unit

Page 120

CN8000 User Manual66Starting UpTo bring up the Log Server, either double click the program icon, or key in the full path to the program on the command

Page 121 - Rack Mounting

8. The Log Server67The Menu BarThe Menu bar consists of four items:  Configure Events Options HelpThese are discussed in the sections that follow

Page 122 - Technical Support

CN8000 User ManualviiiUser Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82Customization . . . . . . . . .

Page 123 - IP Address Determination

CN8000 User Manual68A description of the fields is given in the table, below:Fill in or modify the fields, then click OK to finish.EventsThe Events Me

Page 124 - AP Windows Client

8. The Log Server69A description of the items is given in the table below:MaintenanceThis function allows the administrator to perform manual mainten

Page 125 - Port Forwarding

CN8000 User Manual70OptionsNetwork Retry allows you to set the number of seconds that the Log Server should wait before attempting to connect if the p

Page 126 - PPP Modem Operation

8. The Log Server71The Log Server Main ScreenOverviewThe Log Server Main Screen is divided into two main panels. The upper (List) panel lists the CN

Page 127 - → Network Connections →

CN8000 User Manual72The List PanelThe List panel contains six fields:The Tick PanelThe lower panel displays tick information for the currently selecte

Page 128 - Troubleshooting

73Chapter 9AP OperationIntroductionIn addition to the browser based client utilities, the CN8000 also provides stand-alone Windows and Java applicatio

Page 129 - Mac Systems

CN8000 User Manual74(Continued from previous page.)Starting UpTo connect to the CN8000, either click its icon on the desktop or click its entry on the

Page 130 - The Log Server

9. AP Operation75The Windows Client Connection ScreenA description of the Connection Screen is given in the following table:Item DescriptionServer Li

Page 131 - Sun Systems

CN8000 User Manual76Logging InOnce the CN8000 connects to the unit you specified, a login window appears:Provide a valid Username and Password, then C

Page 132 - → Mouse)

9. AP Operation77(Continued from previous page.)After you have successfully logged in, the Connection screen reappears:At this time there are four ac

Page 133 - Sun / Linux

CN8000 User ManualixMac Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117The Java Applet . . . . . . .

Page 134 - Trusted Certificates

CN8000 User Manual78The Administrator UtilityThe Administrator Utility appears as a notebook with six tabs. Each tab represents a different administra

Page 135 - Installing the Certificate

9. AP Operation79NetworkThis page is used to specify the CN8000's network environment.The settings on this page are essentially the same as that

Page 136 - Certificate Trusted

CN8000 User Manual80SecurityThe Security page is used to control access to the CN8000.The settings on this page are essentially the same as that of th

Page 137 - Administrator Login Failure

9. AP Operation81ANMSThe Advanced Network Management Settings dialog box allows you to set up login authorization management from a external sources.

Page 138 - Specifications

CN8000 User Manual82User ManagementThis page is used to set up and manage user profiles. It defines the access rights of each user. Up to 64 user prof

Page 139 - Limited Warranty

9. AP Operation83CustomizationThis page allows the Administrator to upgrade the firmware and to set to set Timeout, Login failure, and Working mode p

Page 140

CN8000 User Manual84Upgrading the FirmwareNew versions of the Mainboard firmware files can be downloaded from our website as they become available. Af

Page 141

9. AP Operation85The AP Java ClientThe Java Client is provided to make the CN8000 accessible to all platforms. Systems that have JRE 6 Update 3 or hi

Page 142

CN8000 User Manual86The Java Client Connection ScreenTo connect to the CN80001. Key in its IP address in the Server field.2. If the port number shown

Page 143

87Chapter 10LDAP Server ConfigurationIntroductionThe CN8000 allows log in authentication and authorization through external programs. This chapter des

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