ATEN KL1100 User Manual download pdf (Page 53)

Appendix

Troubleshooting

About SPHD Connectors

KL1100 Models

There are four models in the KL1100 series. Options include integrated 17” or

19” LCD panels and AC or DC based input power sources.

Symptom Action

There are ghost images on the

external monitor.

The distance between the external console and the

KL1100 is too great. The maximum VGA cable

distance should not exceed 20m and, in some cases,

may need to be shorter. Replace the VGA cable with

one of an appropriately short length.

Some characters I enter from

the keyboard do not display

correctly.

The keyboard layout setting for the port does not

match the keyboard you are using. On your switch,

change the keyboard layout setting for the port to

match the layout of the keyboard you are using.

I can’t use the special keys on

the Sun external keyboard to

control Sun computers.

Use Sun keyboard emulation keystrokes (page 44) to

acheive all Sun keyboard functions.

This product uses SPHD connectors for its KVM and/or

Console ports. We have specifically modified the shape of these

connectors so that only KVM cables that we have designed to

work with this product can be connected.

Model LCD Panel Power

KL1100M 17" AC

KL1100N 19" AC

KL1100D 17" DC

KL1100E 19" DC

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ATEN KL1100 User Manual Page 53