ATEN ALTUSEN PN9108U User Manual download pdf (Page 117)

Chapter 11.

107

Troubleshooting

Operation problems can be due to a variety of causes. The first step in solving

them is to make sure that all cables are securely attached and seated completely

in their sockets.

In addition, updating the product’s firmware may solve problems that have

been discovered and resolved since the prior version was released. If your

product is not running the latest firmware version, we strongly recommend that

you upgrade. See Firmware, page 24, for upgrade details.

Limited Warranty

ALTUSEN warrants this product against defects in material or workmanship for a period of one

(1) year from the date of purchase. If this product proves to be defective, contact ALTUSEN's

support department for repair or replacement of your unit. ALTUSEN will not issue a refund.

Return requests can not be processed without the original proof of purchase.

When returning the product, you must ship the product in its original packaging or packaging that

gives an equal degree of protection. Include your proof of purchase in the packaging and the RMA

number clearly marked on the outside of the package.

This warranty becomes invalid if the factory-supplied serial number has been removed or altered

on the product.

This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse,

abuse, negligence or modification of any part of the product. This warranty does not cover damage

due to improper operation or maintenance, connection to improper equipment, or attempted repair

by anyone other than ALTUSEN. This warranty does not cover products sold AS IS or WITH

FAULTS.

IN NO EVENT SHALL ALTUSEN'S LIABILITY EXCEED THE PRICE PAID FOR THE

PRODUCT. FURTHER, ALTUSEN SHALL NOT BE RESPONSIBLE FOR DIRECT,

INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING

FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS

DOCUMENTATION. ALTUSEN SHALL NOT IN ANY WAY BE RESPONSIBLE FOR,

WITHOUT LIMITATION, LOSS OF DATA, LOSS OF PROFITS, DOWNTIME, GOODWILL,

DAMAGE OR REPLACEMENT OF EQUIPMENT OR PROPERTY, AND ANY EXPENSES

FROM RECOVERY, PROGRAMMING, AND REPRODUCTION OF ANY PROGRAM OR

DATA.

ALTUSEN makes no warranty or representation, expressed, implied, or statutory with respect to

its products, contents or use of this documentation and all accompanying software, and specifically

disclaims its quality, performance, merchantability, or fitness for any particular purpose.

ALTUSEN reserves the right to revise or update its product, software or documentation without

obligation to notify any individual or entity of such revisions, or update.

For details about extended warranties, please contact one of our dedicated value added resellers.

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ATEN ALTUSEN PN9108U User Manual Page 117